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Inclusive Management and Leadership Skills

Explore how to effectively manage a diverse team inclusively and create an environment where everyone feels a sense of belonging.

5,593 enrolled on this course

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Inclusive Management and Leadership Skills

5,593 enrolled on this course

  • 4 weeks

  • 3 hours per week

  • Digital certificate when eligible

  • Intermediate level

Find out more about how to join this course

Develop your management and leadership skills for better diversity and inclusion

On this four-week course, you will learn the concepts of inclusion, diversity, equality, equity, and belonging. These are all important to leverage the differences and individual strengths of team members with diverse backgrounds.

Once you’ve completed this course, you will be better equipped to hire, develop, and retain people while creating a team environment where everyone feels that they belong.

Examine what it means to be an inclusive manager

Diversity, inclusion, and equality are extremely important in the workplace. But how can you cultivate a diverse team and a sense of belonging as a manager?

On this course, you’ll start by examining what diversity, inclusion, equality, and equity really mean and why they’re so important, especially in the workplace.

You’ll then look at the characteristics and behaviours of an inclusive manager and how you can adapt your leadership skills to support inclusion and belonging.

Explore the benefits of multicultural teams and how to overcome inclusion challenges

There can sometimes be unique challenges at each stage of the employee lifecycle that add hurdles for inclusion.

Through worked examples, you’ll examine these different stages, from attraction and recruitment to retention and exit, and explore the inclusion challenges that you might face.

Learn with the management and development experts at CIPD

The Chartered Institute of Personnel and Development (CIPD) have been championing better work and better working lives for over 100 years, setting the gold standard for HR and people development.

With exceptional credentials and experience, these educators are perfectly suited to guide you through this accredited course and help you become a more inclusive manager.


  • Week 1

    Setting the scene

    • Getting started

      Find out more about the course, its author and the CIPD.

    • Exploring definitions

      Explore the definition of inclusion, diversity, equality, equity and belonging and why being able to identify them is important to being an inclusive manager.

  • Week 2

    The inclusive manager

    • Induction, attraction and recruitment

      Reflect on your current practice for attracting, recruiting and inducting new team members and consider how you can be more inclusive.

    • Behaviours and characteristics

      Explore the behaviours and characteristics of an inclusive manager and practical ways to challenge and improve our biases.

  • Week 3

    A diverse and multicultural team

    • Development

      How can you support the development of your team members regardless of their circumstances?

    • The benefits and challenges

      How to leverage benefits and address challenges.

  • Week 4

    Bringing it all together

    • When people decide to leave

      Explore exit interviews and leveraging them to gain knowledge and insight to improve working life for other employees.

    • Supporting progression

      Exploring ways to support progression for everyone in your team to build strong relationships and create a sense of belonging.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Explain the meaning of diversity, inclusion, equality, equity and belonging and why these concepts are important.
  • Explore what manager’s behaviours and actions support inclusion and belonging.
  • Discuss how different views and perspectives can inform better decision-making.
  • Explore the concept of multicultural teams.

Who is the course for?

This course is designed for current managers, anyone leading diverse teams, or those looking to become managers. It will also be useful for anyone involved in the different stages of the employee lifecycle.

Who will you learn with?

Giorgia is an award-winning learning and development professional with more than 10 years' experience in the field. She is currently working for CIPD, where she develops digital learning content.

I am a Community Manager at the CIPD.

Who developed the course?

CIPD - Chartered Institute of Personnel and Development

The CIPD is the professional body for HR and people development. The registered charity offers professional training and accreditation for those working in HR and learning and development.

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Ways to learn

Choose the best way to learn for you!

Subscribe & save

$349.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$134/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Limited access


Sample the course materials

  • Access expires 12 Jul 2024

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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