This course is part of the International Logistics ExpertTrack
International Logistics: A Beginner’s Guide to Logistics Management
Understand the stages of international logistics management and the associated advantages and risks.
- Duration2 weeks
- Weekly study5 hours
- 100% onlineTry this course for free
- Included in an ExpertTrackCourse 1 of 5
- Get full ExpertTrack access$39/month
International Logistics: A Beginner’s Guide to Logistics Management
Explore the opportunities and challenges of international logistics
On this two-week course, you’ll delve into the key concepts surrounding international logistics, the opportunities that arise with this type of management, as well as how to overcome logistical challenges.
This course from Coventry University is part of the International Logistics ExpertTrack, exploring the importance of international logistics from a strategic perspective.
Understanding logistics management across international borders
Using real-life case studies, you’ll look at several examples of international logistics management.
You’ll develop your understanding of the effects of international trade on logistics and learn how you can minimise risks in your processes.
Learn logistics concepts including customer service logistics
As you explore the main concepts and activities within international logistics, you’ll learn what to consider in your management process.
You’ll also discover how to evaluate and ensure logistics quality to minimise the risk of damaging your reputation through a poor standard of delivery.
Within this, you’ll develop your understanding of customer service and why it is important in your logistics process.
By the end of the course, you’ll be able to identify the risks associated with international logistics as well as how to make the most of the opportunities that come with this process.
Syllabus
Week 1
What is International Logistics?
Welcome
In this activity, you'll be introduced to the course and asked to consider our big question.
Overview of logistics
In this activity, we introduce you to the concept of logistics: what it is, its history and its importance in today's world.
Main activities and elements
In this activity, we take you through the main activities and elements of logistics.
International trade and international logistics
In this activity, we consider the effects of globalisation and international trade on logistics.
A summary of the week
A chance for you to review and reflect on your learning this week.
Week 2
Value, Service, Quality and Time
Welcome back
Welcome to Week 2 of International Logistics.
Customer value
In this activity, we define the concept of customer value and consider its elements.
Quality
In this activity, we explore the different perspectives and dimensions of quality.
Customer service
In this activity, we explore the concept of customer service and consider how to monitor and measure this.
Lead time
In this activity, we consider the issue of lead time from both a customer and supplier perspective.
Measuring logistics
In this activity, we look at methods for assessing the performance of logistics.
Order qualifiers and winners
In this activity, we look at the concepts of order qualifiers and winners, and how these relate to customer value.
A summary of the course
Review and reflect on what you have learned during this short course.
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What will you achieve?
By the end of the course, you‘ll be able to...
- Define international logistics
- Analyse the main activities and elements within logistics
- Assess the advantages and disadvantages relating to international logistics
- Recognise the quality definition as a part of logistics requirements
Who is the course for?
This course is designed for business professionals looking to develop their understanding of international logistics and its concepts.
Who developed the course?
Coventry University
Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.
- Established1992
- LocationCoventry
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