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This course is part of the International Logistics ExpertTrack

International Logistics: A Beginner’s Guide to Logistics Management

Understand the stages of international logistics management and the associated advantages and risks.

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  • Duration

    2 weeks
  • Weekly study

    5 hours
  • 100% online

    How it works
  • Included in an ExpertTrack

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Explore the opportunities and challenges of international logistics

On this two-week course, you’ll delve into the key concepts surrounding international logistics, the opportunities that arise with this type of management, as well as how to overcome logistical challenges.

This course from Coventry University is part of the International Logistics ExpertTrack, exploring the importance of international logistics from a strategic perspective.

Understanding logistics management across international borders

Using real-life case studies, you’ll look at several examples of international logistics management.

You’ll develop your understanding of the effects of international trade on logistics and learn how you can minimise risks in your processes.

Learn logistics concepts including customer service logistics

As you explore the main concepts and activities within international logistics, you’ll learn what to consider in your management process.

You’ll also discover how to evaluate and ensure logistics quality to minimise the risk of damaging your reputation through a poor standard of delivery.

Within this, you’ll develop your understanding of customer service and why it is important in your logistics process.

By the end of the course, you’ll be able to identify the risks associated with international logistics as well as how to make the most of the opportunities that come with this process.


  • Week 1

    What is International Logistics?

    • Welcome

      In this activity, you'll be introduced to the course and asked to consider our big question.

    • Overview of logistics

      In this activity, we introduce you to the concept of logistics: what it is, its history and its importance in today's world.

    • Main activities and elements

      In this activity, we take you through the main activities and elements of logistics.

    • International trade and international logistics

      In this activity, we consider the effects of globalisation and international trade on logistics.

    • A summary of the week

      A chance for you to review and reflect on your learning this week.

  • Week 2

    Value, Service, Quality and Time

    • Welcome back

      Welcome to Week 2 of International Logistics.

    • Customer value

      In this activity, we define the concept of customer value and consider its elements.

    • Quality

      In this activity, we explore the different perspectives and dimensions of quality.

    • Customer service

      In this activity, we explore the concept of customer service and consider how to monitor and measure this.

    • Lead time

      In this activity, we consider the issue of lead time from both a customer and supplier perspective.

    • Measuring logistics

      In this activity, we look at methods for assessing the performance of logistics.

    • Order qualifiers and winners

      In this activity, we look at the concepts of order qualifiers and winners, and how these relate to customer value.

    • A summary of the course

      Review and reflect on what you have learned during this short course.

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Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

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  • Complete each course and pass assessments.
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  • Make your career dreams a reality.

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Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Define international logistics
  • Analyse the main activities and elements within logistics
  • Assess the advantages and disadvantages relating to international logistics
  • Recognise the quality definition as a part of logistics requirements

Who is the course for?

This course is designed for business professionals looking to develop their understanding of international logistics and its concepts.

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

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  • Location


About this ExpertTrack

Explore the importance of international logistics and develop your understanding of logistics management at a strategic level.

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After your free trial you can:

  • Pay $39 per month to keep learning online
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  • Only pay while you’re learning; the subscription will cancel automatically when you finish
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  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
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Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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