Explore the opportunities and challenges of international logistics

On this two-week course, you’ll delve into the key concepts surrounding international logistics, the opportunities that arise with this type of management, as well as how to overcome logistical challenges.

This course from Coventry University is part of the International Logistics ExpertTrack, exploring the importance of international logistics from a strategic perspective.

Understanding logistics management across international borders

Using real-life case studies, you’ll look at several examples of international logistics management.

You’ll develop your understanding of the effects of international trade on logistics and learn how you can minimise risks in your processes.

Learn logistics concepts including customer service logistics

As you explore the main concepts and activities within international logistics, you’ll learn what to consider in your management process.

You’ll also discover how to evaluate and ensure logistics quality to minimise the risk of damaging your reputation through a poor standard of delivery.

Within this, you’ll develop your understanding of customer service and why it is important in your logistics process.

By the end of the course, you’ll be able to identify the risks associated with international logistics as well as how to make the most of the opportunities that come with this process.

Syllabus

Week 1
What is International Logistics?
- Welcome
  In this activity, you'll be introduced to the course and asked to consider our big question.
- Overview of logistics
  In this activity, we introduce you to the concept of logistics: what it is, its history and its importance in today's world.
- Main activities and elements
  In this activity, we take you through the main activities and elements of logistics.
- International trade and international logistics
  In this activity, we consider the effects of globalisation and international trade on logistics.
- A summary of the week
  A chance for you to review and reflect on your learning this week.
Week 2
Value, Service, Quality and Time
- Welcome back
  Welcome to Week 2 of International Logistics.
- Customer value
  In this activity, we define the concept of customer value and consider its elements.
- Quality
  In this activity, we explore the different perspectives and dimensions of quality.
- Customer service
  In this activity, we explore the concept of customer service and consider how to monitor and measure this.
- Lead time
  In this activity, we consider the issue of lead time from both a customer and supplier perspective.
- Measuring logistics
  In this activity, we look at methods for assessing the performance of logistics.
- Order qualifiers and winners
  In this activity, we look at the concepts of order qualifiers and winners, and how these relate to customer value.
- A summary of the course
  Review and reflect on what you have learned during this short course.

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

Learn the latest in your chosen industry or subject.
Complete each course and pass assessments.
Receive certificates validated by the educating organisation.
Create a shareable certificate link for your CV and LinkedIn.
Impress employers with learning outcomes you can add to your CV.
Make your career dreams a reality.

Download a PDF

Share your certificate

What will you achieve?

By the end of the course, you‘ll be able to...

Define international logistics
Analyse the main activities and elements within logistics
Assess the advantages and disadvantages relating to international logistics
Recognise the quality definition as a part of logistics requirements

Who is the course for?

This course is designed for business professionals looking to develop their understanding of international logistics and its concepts.

Who developed the course?

Coventry University

Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.

Established1992
LocationCoventry

About this ExpertTrack

Explore the importance of international logistics and develop your understanding of logistics management at a strategic level.

Find out more

Learning on FutureLearn

Your learning, your rules

Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

Experience the power of social learning, and get inspired by an international network of learners
Share ideas with your peers and course educators on every step of the course
Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

As you work through the course, use notifications and the Progress page to guide your learning
Whenever you’re ready, mark each step as complete, you’re in control
Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Start learning today - free 7-day trial

After your free trial you can:

Pay $39 per month to keep learning online
Have complete control over your subscription; you can cancel any time
Work at your own pace and set your own deadlines at every stage
Only pay while you’re learning; the subscription will cancel automatically when you finish
Complete online assessments to test your knowledge and prove your skills
Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
Keep access to the content of courses you complete even after your subscription ends