Explore the opportunities and challenges of international logistics

On this two-week course, you’ll delve into the key concepts surrounding international logistics, the opportunities that arise with this type of management, as well as how to overcome logistical challenges.

This course from Coventry University is part of the International Logistics ExpertTrack, exploring the importance of international logistics from a strategic perspective.

Understanding logistics management across international borders

Using real-life case studies, you’ll look at several examples of international logistics management.

You’ll develop your understanding of the effects of international trade on logistics and learn how you can minimise risks in your processes.

Learn logistics concepts including customer service logistics

As you explore the main concepts and activities within international logistics, you’ll learn what to consider in your management process.

You’ll also discover how to evaluate and ensure logistics quality to minimise the risk of damaging your reputation through a poor standard of delivery.

Within this, you’ll develop your understanding of customer service and why it is important in your logistics process.

By the end of the course, you’ll be able to identify the risks associated with international logistics as well as how to make the most of the opportunities that come with this process.

Syllabus

Week 1
What is International Logistics?
- Welcome
  In this activity, you'll be introduced to the course and asked to consider our big question.
- Overview of logistics
  In this activity, we introduce you to the concept of logistics: what it is, its history and its importance in today's world.
- Main activities and elements
  In this activity, we take you through the main activities and elements of logistics.
- International trade and international logistics
  In this activity, we consider the effects of globalisation and international trade on logistics.
- A summary of the week
  A chance for you to review and reflect on your learning this week.
Week 2
Value, Service, Quality and Time
- Welcome back
  Welcome to Week 2 of International Logistics.
- Customer value
  In this activity, we define the concept of customer value and consider its elements.
- Quality
  In this activity, we explore the different perspectives and dimensions of quality.
- Customer service
  In this activity, we explore the concept of customer service and consider how to monitor and measure this.
- Lead time
  In this activity, we consider the issue of lead time from both a customer and supplier perspective.
- Measuring logistics
  In this activity, we look at methods for assessing the performance of logistics.
- Order qualifiers and winners
  In this activity, we look at the concepts of order qualifiers and winners, and how these relate to customer value.
- A summary of the course
  Review and reflect on what you have learned during this short course.

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Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

Define international logistics
Analyse the main activities and elements within logistics
Assess the advantages and disadvantages relating to international logistics
Recognise the quality definition as a part of logistics requirements

Who is the course for?

This course is designed for business professionals looking to develop their understanding of international logistics and its concepts.

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

Established
1992
Location
Coventry

About this ExpertTrack

Explore the importance of international logistics and develop your understanding of logistics management at a strategic level.

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