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Managing an International Workforce

Discover how multinational organisations deal with expatriation, manage retention, and train existing personnel.

  • Duration

    2 weeks
  • Weekly study

    8 hours

Learn to manage talent and support expatriate employees

On this course, you’ll look at how international companies’ HR departments practise communication as a concept. Its useful application and strategic use within multinational organisations, from an organisational level to a personal level, allows for talent management.

You’ll examine the importance of having the right talent in the right place to learn, innovate and perform. You’ll also explore different aspects of managing an international workforce including planning and staffing, estimating employment needs, recruiting, selecting and repatriating talent that operates in different countries.

What topics will you cover?

  • The identification of communication in HR practice
  • The importance of recruiting the right people by using effective talent management
  • The challenges of retention in an international context
  • The management of expatriates

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Assess the impact and effectiveness of international assignments
  • Identify the challenges in retaining a global workforce
  • Investigate best practice for global workforce retention

Who is the course for?

This course is for anyone who wants to understand and expand their knowledge of HRM in an international context.

Please note that the staff described in the ‘Who will you learn with?’ section below may be subject to change.

Who will you learn with?

Xue Zhou is an Assistant Professor in Project Management at Coventry University. She teaches International Business and People Relations on the BA International Business (Top-Up) degree programme.

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

  • Location


Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

Want to know more about learning on FutureLearn? Using FutureLearn