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Managing Change

Analyse the skills and knowledge used in organisations to manage change effectively.

  • Duration

    2 weeks
  • Weekly study

    10 hours

Explore innovation and change alongside techniques to reduce resistance.

This course begins by classifying the reasons for change - both internal and external - and explores the concepts of innovation and creativity. The four Ps of innovation will be studied and open and closed innovation models will be described.

Resistance to change is explained which covers both individuals’ and organisational resistance to change and successful change leaders’ knowledge and actions are described.

The relationship between the levels of organisational culture and change are also explored, including approaches which can make it easier to adapt and manage resistance to changes.

What topics will you cover?

The process of change

  • Causes of change
  • Definitions of change
  • Types of change
  • Process of change: Hayes article
  • Implementing change
  • Discuss the lifecycle, emergent, participative and political models of change

Change models

  • Models for implementing change
  • Lewin’s model
  • Kotter’s model

Change management and innovation

  • Understand the concepts of innovation and creativity
  • State the resources that enable an individual to be creative
  • Explain the four Ps of innovation
  • Propose a number of drivers of innovation
  • List the four organisational support factors for innovation
  • Market pull and external pressures
  • Open and closed innovation models

Resistance to change

  • Why resist change?
  • Other sources of resistance to change
  • Explain why individuals resist change
  • Explain how organisational resistance to change can arise
  • Degrees of change
  • Understanding the change cycle
  • Minimising the problems of change
  • How to address resistance to change
  • Planning for change

Organisational culture and change

  • Role of leadership in change management
  • The relationship between the levels of organisational culture and change
  • The elements that consist the cultural web of an organisation
  • Cultural analysis to understand change

Strategies for success change implementation

  • List what successful change leaders know and do
  • Socialisation programmes at work that help us to easier adapt to organisational culture and manage resistance to change
  • How to increase the chance of success
  • Probability of success

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • The process of change
  • Change models
  • Describe change management and innovation
  • Explain resistance to change
  • Explore organisational culture and change
  • Strategies for success change implementation

Who is the course for?

This course is designed for junior and middle managers, either with a degree in a non-business-related discipline or without a degree, entrepreneurs who want to be equipped with a range of skills to run their business, and learners who want to progress either within their existing workplace or pursue opportunities outside of their employer.

What software or tools do you need?

No specific software required.

Who will you learn with?

Clare Garrick BA,(Hons), MA, FHEA, CMgr MCMI – business course leader. Coventry University Scarborough

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

    1992
  • Location

    Coventry

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

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