Online course

Managing Change in a Healthcare Environment

Understand why change happens in healthcare environments and learn how to improve your response.

Learn how to manage and respond to change

In rapidly changing world, with new healthcare roles emerging and the complexity of care increasing, being able to respond to change is vital.

On this course for healthcare professionals, you will explore the issue of change in healthcare environments, and learn how to improve your response to change. In addition you will examine the reasons behind the demand for change and look at ways of empowering others to manage change positively. You should finish the course with a firm understanding of the importance of preserving and improving the quality of service provision, while adapting to change.

What topics will you cover?

  • Responding to change
  • History of change
  • The reasons for change
  • Empowering to enable change
  • Drivers for change

When would you like to start?

  • Available now
    This course started 18 February 2019

What will you achieve?

By the end of the course, you'll be able to...

  • Model the individual and collective responsibility and accountability for quality improvement
  • Discuss the quality concepts associated with change within your own practice
  • Explain the role of continual change to achieve high quality care in health and care settings
  • Reflect on the demands for change in your own working environment
  • Identify potential models and tools to help you to facilitate transformational change in practice

Who is the course for?

This course has been created for health and social care professionals working on the frontline.

Who will you learn with?

Shihana Azhar

Shihana works as a GP partner at Rosedale Surgery In Carlton Colville LOWESTOFT. She is also a Clinical Lecturer at Norwich Medical School ,University of East Anglia.

Susanne Lindqvist

Susanne has since 2002 worked together with healthcare students and professionals to optimise collaborative practice through managing change and enhancing communication in ways that benefit patients.

jacqueline phipps

Jackie is a lecturer at UEA. She has been designing and delivering multi-professional education and in service training around leadership and change in healthcare for the past 10 years

Who developed the course?

The University of East Anglia is an internationally renowned university providing top quality academic, social and cultural facilities to over 15,000 students from over 100 countries around the globe.

Join this course

Start this course for free, upgrade for extra benefits, or buy Unlimited to access this course and hundreds of other short courses for a year.

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  • Access to this course for 5 weeks

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  • Access to this course for as long as it’s on FutureLearn
  • Access to this course’s tests as well as a print and digital Certificate of Achievement once you’re eligible
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Unlimited (New!)
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  • A printable digital Certificate of Achievement on all short courses once you’re eligible
  • The freedom to keep the content of any of the courses you've gained a digital Certificate of Achievement on
  • The flexibility to complete your choice of short courses in your own time within the year
Find out more about upgrades or Unlimited.
Introductory offer. Available until 11 May 2019. T&Cs apply.