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Managing Change in a Healthcare Environment

Understand why change happens in healthcare environments and learn how to improve your response.

5,535 enrolled on this course

  • Duration

    3 weeks
  • Weekly study

    3 hours

Learn how to manage and respond to change

In rapidly changing world, with new healthcare roles emerging and the complexity of care increasing, being able to respond to change is vital.

On this course for healthcare professionals, you will explore the issue of change in healthcare environments, and learn how to improve your response to change. In addition you will examine the reasons behind the demand for change and look at ways of empowering others to manage change positively. You should finish the course with a firm understanding of the importance of preserving and improving the quality of service provision, while adapting to change.

What topics will you cover?

  • Responding to change
  • History of change
  • The reasons for change
  • Empowering to enable change
  • Drivers for change

When would you like to start?

  • Date to be announced

Add to Wishlist to be emailed when new dates are announced

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Model the individual and collective responsibility and accountability for quality improvement
  • Discuss the quality concepts associated with change within your own practice
  • Explain the role of continual change to achieve high quality care in health and care settings
  • Reflect on the demands for change in your own working environment
  • Identify potential models and tools to help you to facilitate transformational change in practice

Who is the course for?

This course has been created for health and social care professionals working on the frontline.

Who will you learn with?

Shihana works as a GP partner at Rosedale Surgery In Carlton Colville LOWESTOFT. She is also a Clinical Lecturer at Norwich Medical School ,University of East Anglia.

Susanne has since 2002 worked together with healthcare students and professionals to optimise collaborative practice through managing change and enhancing communication in ways that benefit patients.

Jackie is a lecturer at UEA. She has been designing and delivering multi-professional education and in service training around leadership and change in healthcare for the past 10 years

Who developed the course?

UEA (University of East Anglia)

The University of East Anglia is an internationally renowned university providing top quality academic, social and cultural facilities to over 15,000 students from over 100 countries around the globe.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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