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Managing a Diverse Workforce

Develop your skills for managing cultural differences within a team.

  • Duration

    2 weeks

  • Weekly study

    8 hours
Overview
Requirements
Educators

Manage cultural diversity effectively within your team

By identifying the different cultural voices within the workplace, this short course explores the best approaches managers can take to ensure cultural diversity is managed effectively and to the company’s advantage.

On this course, you will also have the opportunity to assess how diversity may affect team members’ behaviour and the overall team performance.

What topics will you cover?

  • Diversity theories
  • Management styles
  • Leadership
  • Teamwork
  • Team members’ satisfaction and team performance
  • Links with the Principles for Responsible Management Education

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Demonstrate the impacts of workplace diversity on business performance
  • Discuss the attitudes and behaviour needed to effectively manage cultural diversity
  • Evaluate the effectiveness of organisations’ planning with respect to diversity and its implementation

Who is the course for?

This course is for anyone who is looking to manage on an international scale and for those who want to know more about and build their skills in cross-cultural management, including managers with an existing diverse workforce.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.

Who will you learn with?

AN

Amy (Ukamaka) Nwanekezie

Who developed the course?

Coventry University

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

  • Established

    1992

  • Location

    Coventry

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

Want to know more about learning on FutureLearn? Using FutureLearn