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Managing Patient Expectation and Pain Self-Efficacy for Musculoskeletal Conditions

Learn how to assess and manage patient expectation and self-efficacy for people presenting with musculoskeletal pain.

349 enrolled on this course

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Managing Patient Expectation and Pain Self-Efficacy for Musculoskeletal Conditions

349 enrolled on this course

  • 2 weeks

  • 2 hours per week

  • Accreditation available

  • Digital certificate when eligible

  • Introductory level

Find out more about how to join this course

The CPD Certification Service

This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

Gain tools to assess self-efficacy

Self-efficacy is a person’s belief in their own ability to carry out actions required to reach specific goals. In healthcare, it can be hugely important for patient recovery.

On this two-week course, you’ll build knowledge and understanding of self-efficacy, patient expectations, and how to incorporate these concepts into your patent management .

You’ll learn how to assess, measure, and provide strategies to manage and build self-efficacy and positive expectations of recovery in your clinical environment. Armed with this knowledge, you’ll have the tools to improve patient care.

Learn how patient expectations affect recovery

You’ll start by gaining an overview of patient expectation and self-efficacy and the research that has been conducted in this field.

Through this exploration, you’ll discover how patient expectation and self-efficacy can be measured and linked with clinical outcomes.

Develop strategies to build self-efficacy

Next, you’ll delve into the biological, psychological, and sociological effects of self-efficacy and patient expectations on patient outcome. You’ll then explore strategies for managing expectation and improving self-efficacy.

Armed with this knowledge and video demonstrations, you’ll gain the practical skills to apply these theories in a clinical setting.

Learn from the experts at the University of East Anglia

This course has been developed by specialists at the University of East Anglia, clinical and research experts, practising healthcare professionals, and patients with musculoskeletal conditions.

With their expertise and interactive course materials, you’ll finish with a stronger understanding of how to assess and manage patient expectations and pain self-efficacy.


  • Week 1

    Introducing self-efficacy

    • Welcome to the course

      A welcome from the course team and an introduction to the topics we'll cover in this course.

    • Defining self-efficacy and expectation

      In this activity we define self-efficacy and patient expectation and provide the theoretical underpinning for their importance. We then provide evidence for the importance of these two factors as predictors of outcome.

    • Exploring the evidence

      We look at the research behind the course.

    • Assessment

      In this activity we watch some videos of colleagues using conversational techniques in the clinic, followed by commentaries of the clinical consultation.

    • Mechanisms

      In this activity we look at mechanisms of action.

  • Week 2

    Managing self-efficacy

    • Managing self-efficacy and expectation

      In this activity we look at strategies to manage patient expectation and self-efficacy.

    • The TGROW model

      In this activity we introduce the TGROW model, a conversational framework, often used in health coaching, and look at examples of it action.

    • Reflection and summary

      In this final activity we reflect on the key point of the course and invite you to participate in our research.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe patient expectation of recovery, pain self-efficacy and exercise self-efficacy
  • Explain the importance of selecting questionnaires that assess the patient’s expectation or areas of self-efficacy that are of interest
  • Apply conversational methods to assess patient expectation and self-efficacy in the clinic
  • Describe the biopsychosocial mechanisms by which patient expectation and self-efficacy may be associated with patient outcome
  • Apply conversational strategies to manage patient expectations and self-efficacy in the clinic
  • Demonstrate conversational methods of assessment and treatment in clinical examinations
  • Reflect on the integration of your learning into your practice and its potential impact on patient engagement and outcome

Who is the course for?

This course is suitable for all health care professions, pre and post-registration. It is designed for physiotherapists working with people who have musculoskeletal problems. There is no requirement for prior knowledge of psychological theories or health coaching.

Who will you learn with?

I am an Associate Professor in Physiotherapy & have worked as a physiotherapist in the public and private sectors for over 35 years. My research focuses on helping people with musculoskeletal problems

Who developed the course?

UEA (University of East Anglia)

The University of East Anglia is an internationally renowned university providing top quality academic, social and cultural facilities to over 15,000 students from over 100 countries around the globe.

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Ways to learn

Choose the best way to learn for you!

Buy this course

$109/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Subscribe & save

$349.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Limited access


Sample the course materials

  • Access expires 3 Aug 2024

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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