• Keio University logo

サービスデザインことはじめ: Methodologies for Service Design

サービスデザインとは何か、そしてどのようにあなたのビジネスを変え得るのかについて探ります。

Service and World

サービスデザインことはじめ: Methodologies for Service Design

  • 4 weeks

  • 2 hours per week

  • Digital certificate when eligible

Find out more about how to join this course

本コースは、日本語で実施します。

昨今はビジネスにおけるかつてない挑戦と変化の時代にあり、安定はもはや当たり前ではありません。急激な変化と衝撃の時代には、既成概念にとらわれない発想が今まで以上に重要となっています。

このコースでは、サービスデザインとは何か、そしてその方法論がビジネス領域や起業家の挑戦をどのようにサポートできるかを学びます。会計、IT、マーケティング、哲学など多岐にわたる分野を横断しながらターゲットにしたい市場を特定し、サービスアイデアを深く掘り下げます。また、チームをサポートして事業を成長させる方法を学びます。

このコースではファシリテーターが皆さんのコメントや質問にお答えするファシリテーション期間を2022年7月1日~7月31日まで実施します。ぜひコメントを書いて学びを深めていただけたら幸いです!

Download video: standard or HD

What topics will you cover?

  • イノベーションマネジメント/Innovation management
  • 情報基盤/Information architecture
  • 管理会計/Management accounting
  • スタートアップ戦略/Startup strategy
  • マーケティング戦略/Marketing strategy
  • 知財戦略/Intellectual-property strategy
  • サービスデザイン哲学/Service design philosophy

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • どのデザイン段階においても、どのような戦略をとるべきかを明確にすることができる/Identify what strategies to take on whichever design phase you are at
  • あなたの現在の専門性とサービスに利用できるリソースを省察できる/Reflect your current expertise and the resources you have available for a service
  • 自分のコアとなる能力は何かを探り、ターゲットとなる市場に対する自分のアイデアを詳述することができる/Explore what your core competence is and elaborate your ideas for a target market
  • 7つの異なる学術領域を横断し、それらを実際にサービスをデザインするために統合することができる/Synthesise seven different academic domains and integrating to actually design a service
  • サービスに関連するチームやステークホルダーとのコラボレーションを円滑にするためのソフトウェアスキルを開発することができる/Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service

Who is the course for?

新しい視点を得て、あらゆる取り組みを進化・発展させたい方へ

英語版コースも公開中/English Ver. of the course is now available

本コースの英語版が2021年3月より公開中です。/The English version of this course is available since March 2021.

Methodologies for Service Design

こちらのコースでも世界各国からの参加者とともに学び、コメントを交わしながら学ぶことが可能です。ぜひご登録ください。/In this course, you will be able to learn together with participants from all over the world and exchange comments with them. Please register for this course.

Who will you learn with?

Associate Professor at Keio University Graduate School of Media Design in Japan. Interests in Service Design, Economic Geography, and Spatial Aesthetics.

http://www.itoma.life

Who developed the course?

Keio University

Keio University is Japan’s first modern institution of higher learning, and since 1858 has established itself as a leader in Japan through its continued commitment to education, research and medicine.

  • Established

    1858
  • Location

    Tokyo, Japan
  • World ranking

    Top 200Source: QS World University Rankings 2021

Ways to learn

Buy this course

Subscribe & save

Limited access

Choose the best way to learn for you!

$74/one-off payment

$39.99/month

Automatically renews

Free

Fulfill your current learning needDevelop skills to further your careerSample the course materials
Access to this courseticktick

Access expires 17 May 2024

Access to 1,000+ coursescrosstickcross
Learn at your own paceticktickcross
Discuss your learning in commentstickticktick
Certificate when you're eligiblePrinted and digitalDigital onlycross
Continue & Upgrade

Cancel for free anytime

Ways to learn

Choose the best way to learn for you!

Subscribe & save

$39.99/month

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$74/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Limited access

Free

Sample the course materials

  • Access expires 17 May 2024

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn