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サービスデザインことはじめ: Methodologies for Service Design


Service and World

サービスデザインことはじめ: Methodologies for Service Design

  • 4 weeks

  • 2 hours per week

  • Digital certificate when eligible

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What topics will you cover?

  • イノベーションマネジメント/Innovation management
  • 情報基盤/Information architecture
  • 管理会計/Management accounting
  • スタートアップ戦略/Startup strategy
  • マーケティング戦略/Marketing strategy
  • 知財戦略/Intellectual-property strategy
  • サービスデザイン哲学/Service design philosophy

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • どのデザイン段階においても、どのような戦略をとるべきかを明確にすることができる/Identify what strategies to take on whichever design phase you are at
  • あなたの現在の専門性とサービスに利用できるリソースを省察できる/Reflect your current expertise and the resources you have available for a service
  • 自分のコアとなる能力は何かを探り、ターゲットとなる市場に対する自分のアイデアを詳述することができる/Explore what your core competence is and elaborate your ideas for a target market
  • 7つの異なる学術領域を横断し、それらを実際にサービスをデザインするために統合することができる/Synthesise seven different academic domains and integrating to actually design a service
  • サービスに関連するチームやステークホルダーとのコラボレーションを円滑にするためのソフトウェアスキルを開発することができる/Develop soft skills for a smoother collaboration amongst your team and with your stakeholders related to your service

Who is the course for?


英語版コースも公開中/English Ver. of the course is now available

本コースの英語版が2021年3月より公開中です。/The English version of this course is available since March 2021.

Methodologies for Service Design

こちらのコースでも世界各国からの参加者とともに学び、コメントを交わしながら学ぶことが可能です。ぜひご登録ください。/In this course, you will be able to learn together with participants from all over the world and exchange comments with them. Please register for this course.

Who will you learn with?

Associate Professor at Keio University Graduate School of Media Design in Japan. Interests in Service Design, Economic Geography, and Spatial Aesthetics.


Who developed the course?

Keio University

Keio University is Japan’s first modern institution of higher learning, and since 1858 has established itself as a leader in Japan through its continued commitment to education, research and medicine.

  • Established

  • Location

    Tokyo, Japan
  • World ranking

    Top 200Source: QS World University Rankings 2021

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Ways to learn

Choose the best way to learn for you!

Buy this course

$69/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Subscribe & save

$349.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Limited access


Sample the course materials

  • Access expires 18 Aug 2024

Find out more about certificates, Unlimited or buying a course (Upgrades)

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  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

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  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

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  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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