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Risk Management: Communication and Personal Capacity

Examine the non-technical skills that are important to the emergency manager.

Risk Management: Communication and Personal Capacity
  • Duration

    2 weeks
  • Weekly study

    10 hours

Every human mind thinks in different and unique ways. You will be introduced to the term ‘incident management’ and how technical and non-technical skills both play an important role during emergency situations when split second decisions are needed.

You will also learn from previous case studies where incident command communication played an important part both in good and bad outcomes. From this you will gain a stronger and confident understanding of the importance of good decision-making during potentially dangerous situations.

Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

Who is the course for?

This course is for any emergency management practitioners operating at or aiming to operate in the future at tactical or strategic level, in any discipline and in any country. It will introduce the key concepts and provide a look forward to an online MSc degree available on FutureLearn.

Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.

Who will you learn with?

Ast. professor and practitioner in crisis management, risk, BCM, security and resilience. A recipient of 3 awards having worked across 49 countries. https://www.linkedin.com/in/wayne-harrop-2b54b83/

A former senior fire officer with 32 years experience. For the past 8 years I have taught field operations and leadership on the disaster management programmes at Coventry University.

Who developed the course?

Coventry University

Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.

  • Established

    1992
  • Location

    Coventry

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control

Want to know more about learning on FutureLearn? Using FutureLearn