Teamwork and Motivation

Leadership styles and teams

• Group or team?
• Understand the meaning and importance of workgroups and teams
• Differentiate between groups and teams
• Explain the difference between formal and informal groups
• Explain the reasons for the formation of groups

Classify types of teams

• Team types
• Distinguish between the following types of teams: quality circles, functional, self-managed, cross functional, and virtual
• State Hackman’s six characteristics of a team
• Adair’s characteristics and responsibilities of a good team leader
• Describe the four factors that impact on communications between teams and individuals.
• Which of the four factors do you think has the greatest impact on communications between teams and individuals? Explain your choice
• List the seven types of virtual teams and describe their make-up and roles.
• Discuss the Need for Virtual Teams
• Types of Virtual Teams and the complexity of virtual team operations

Explore working in teams

• Understand how teams work together effectively
• Factors affecting team cohesiveness
• Distinguish how the work environment influences
• Work environment influences in practice
• Stages of team development.
• Discuss how a leader can influence team development.

Communication within teams

• Explain Belbin’s team roles and how they can be used to form effective teams
• Describe how team effectiveness depends upon operational context
• Describe the optimum use of various communication networks and patterns
• List two ways of analysing individuals in group situations
• Suggest a number of procedures for effective team building

Individual diversity

• Importance of diversity
• Individual differences
• Managing diversity
• Our workplace
• Managing diversity
• Defining personality
• The nomothetic and idiographic approaches to personality
• Goldberg’s Big Five personality types
• Eysenck’s personality traits
• Cattell’s two personality traits
• Explain how the Myers-Briggs Type Indicator can be related to leadership styles
• Using personality tools

Explore motivation

• What motivates you to do a good job?
• The benefits of engaged and motivated employees to organisations
• Defining employee engagement
• Defining motivation
• Defining job satisfaction
• The relationship between engagement, motivation and job satisfaction
• How can job engagement be increased?
• How can employee motivation be increased?
• How can job satisfaction be increased?
• Increasing motivation

Motivational theories

• Categories of motivational theories
• Basic motivation model
• Maslow’s theory in the workplace
• Alderfer’s modified need hierarchy model
• Herzberg’s two-factor theory
• McClelland’s achievement motivation theory
• Applying to the motivational theories to the workplace
• Motivators at work
• How does a manager identify which motivation techniques to use with their team?

Summarise negative motivation at work

• Introducing constructive behaviour
• Frustration at work
• Motivating Potential Score (MPS)
• Alienation at work
• Avoiding alienation at work
• Introducing the employment relationship and psychological contract
• Developing the employment relationship