As the digital world gains pace, we are introduced to more challenges both in the workplace and our daily lives. This ExpertTrack explores the ways you can use techniques and digital tools to find effective resolutions to problems.
You’ll develop problem solving skills, explore techniques like design thinking, and understand the importance of using data to make more informed decisions and find solutions to problems at work.
Using practical examples and tips from employers, you’ll have the opportunity to identify and use design skills and software to solve simple problems. You’ll also better understand what is required in this area by employers, and how you can apply these skills to enhance your career.
Develop your decision-making skills
You’ll build confidence tackling problems in the workplace by developing your decision-making skills.
By learning how to effectively choose which problem to solve first, you’ll feel ready to face challenges and quickly resolve issues. What’s more, you’ll discover how to create a persuasive plan to get your colleagues on board with your solutions.
Learn how to effectively use human-centred design
Human-centred design focuses on solving people’s problems with creative solutions.
You’ll develop a design-thinking mindset and learn how to ask the right questions to create a successful product that puts people first.
Discover evidence and data collection methods to improve your business decisions
You’ll learn the importance of data collection and the techniques you can use to harness its power in your decision-making.
You’ll examine the ethical considerations of data as well as data visualisation techniques to help you present your results in meaningful ways.
By the end of this ExpertTrack, you’ll have the skills and confidence to make informed business decisions and tackle digital problems both in and out of the workplace.