Online Microcredential in Business & Management

Change Management

Get professional, accredited training in change management strategy and advance your career towards senior managerial roles.

396 enrolments

Created by

The University of GlasgowThe University of Glasgow

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Learn how to advise on and implement an effective change management process

Over just ten weeks, you can learn the skills required to effectively manage and lead change in your organisation, transforming your team – and your career.

Learn how to lead change

A significant number of change projects fail to meet all of their objectives. This microcredential will provide you with change management methods and ideas for addressing many of the challenges associated with change projects

Using change management and leadership theory alongside real-life case studies, you’ll learn professional strategies to solve the challenges of leading change and learn how to provide a semi-systems based framework for managing the process.

Unlock your earnings potential and access management roles

Alongside change management academics and professionals within the private and public sector, you’ll learn how to build the mindset of a conscious change leader and examine and critique diverse change management perspectives.

You’ll study the ways internal processes and relationships interact with external environmental conditions to influence company change and learn how to implement a successful change management strategy.

Use change management processes to boost your business

Through challenge-based learning and leading professional input, you’ll develop practice-orientated ways of managing change that leads individuals and teams to positive futures.

This microcredential meets the standards set by the Common Microcredential Framework.

Change Management

What skills will you learn?

  • Coaching
  • Leadership
  • Change management
  • Change mapping
  • Intervention strategy
  • Business reengineering

What you will achieve

By the end of the microcredential, you’ll be able to...

  • Evaluate the diversity of change management perspectives and discuss the value assumptions and orientations which lie behind them
  • Synthesise and contextualise internal processes and relationships, and external environmental conditions that influence an organisation to change
  • Evaluate changes in the external and internal environments of an organisation and recommend the most appropriate change management implementation strategy

Are you eligible for this microcredential?

Participants should normally be educated to degree level and have an IELTS equivalent of 6.5.

Current and future roles of a learner on this microcredential may include business owners, HR managers, operations managers, and senior team leaders involved in leading and managing change in their organisations. It is also suitable for business coaches involved in executive coaching.

Is this microcredential right for you?

This course is designed for business professionals or graduate students who want to develop the management and leadership skills necessary to succeed in a more senior managerial role.

Being able to personally and managerially lead and manage change, often on a national or global basis, is a key and in-demand skill for 21st-century professionals.

This microcredential can be used as a pathway course into one of the many industries where effective change management is necessary, including engineering, healthcare management, tourism, design, and media and urban studies.


What happens before, during, and after your microcredential

  • Before learning

    You’ll be enrolled directly with the University of Glasgow, allowing you access to the University library and student services.

  • Course

    From 25 Apr 2022

    Change Management

    Examine concepts supporting change management, mapping techniques, and the role of organisational development for managing change.

    10 weeks

    10 hours per week

    • Week 1

      • Welcome
      • Accessing Glasgow University Resources
      • Course information
      • Student tasks
    • Week 2

      The Challenge of Leading Change Management
      • Change concepts
      • Leadership concepts
      • Enablers and Blockers
      • Role of the change agent
    • Week 3

      Creating a Conscious Change Leaders Mindset
      • Mindset concepts
      • Developing a change leader mindset
      • Feedback and change
    • Week 4

      Exploring the Change Leaders Toolbox
      • Scanning the environment
      • Scenario planning
      • Marketing the change
    • Week 5

      Mapping Change and the Intervention Strategies
      • Hard and soft change
      • Systems approach
      • Mapping and diagraming
      • Intervention models
    • Week 6

      Mapping and leading cultural change
      • Understanding culture
      • Analysing culture
      • Mapping culture
    • Week 7

      Business Process Re-engineering (BPR)
      • Business Process Re-engineering (BPR)
      • Shared service centre
    • Week 8

      Organisational Development (OD)
      • Organisational Development (OD)
      • Psychological safety
      • Action research
    • Week 9

      Conscious Leadership Skills for Change Leaders
      • Mindfulness concept
      • COACH vs CRASH
      • Key skills
    • Week 10

      Coaching for Change Leaders
      • Key coaching concepts
      • Mindfulness and change
      • Modelling success
      • End of course
  • After learning

    Once you have successfully completed the microcredential, you’ll receive 10 academic credits at Postgraduate level from the University of Glasgow.

What you will receive

10 UK credits at Postgraduate level from The University of Glasgow

Once you’ve successfully completed the microcredential, you’ll receive 10 Post Graduate level academic credits and a HEAR (Higher Education Achievement Record) from the University of Glasgow.

Find out how credits work and where you can use them in our FAQs.

What is a microcredential?

Microcredentials are designed to upskill you for work in rapidly-growing industries, without the time and cost commitment of a full degree. Your microcredential can stand alone as an independent credential, and some also offer academic credit to use towards a degree.

Learn online with expert instructors

Complete online courses led by experts over multiple weeks with a dedicated group of professionals.

Complete project-based assessments

Test your understanding with online tutor-marked assessments and exercises.

Earn a professional credential

Finish your learning and pass your assessments to gain an accredited credential.

Advance further in your career

Use your microcredential as evidence of your specialised skills and progress further in your industry.

Career-focused learning by The University of Glasgow

Founded in 1451, the University of Glasgow is the fourth oldest university in the English-speaking world. It is a member of the prestigious Russell Group of leading UK research universities.

  • Established

  • Location

    Glasgow, Scotland, UK
  • World ranking

    Top 70Source: QS World University Rankings 2020

Delivered by experts

Ramona has more than 20 years of experience in financial services and management consultancy organisations. She researches into public value, marginalised communities, FinTech and reverse innovation.

I am a practical project manager with twenty years of experience following a successful career in education. For recreation, I’m currently studying for a maths degree from the Open University.

I specialise in Cultural Change Management. I also teach Change Management at Adam Smith Business School. I am also an advanced trainer regards conscious leadership skills.

Professor of Management, Adam Smith Business School, researches, publishes and lectures internationally in change management and innovation, his successful text Managing Change is in its 4th Edition.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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When would you like to start?

Enrolment for this microcredential is closed. We aim to run our microcredentials every few months. Register to find out more about this microcredential and future start dates.

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    We can accept payments made by card (Visa, Mastercard and American Express) or PayPal via our online system.

    You will have 14 days from the day the course starts to apply for a refund. If this Microcredential has any non-refundable costs they will be stated in the ‘Overview’ section above. You can find more information in our cancellation and refund policy.

    Microcredentials are designed to fit around your life and timezone.

    There may be live events as part of your studies, but these will be recorded and can be watched afterwards if you aren’t online for the live broadcast.

    No, microcredentials are designed to be taken anywhere in the world. You won’t need the right to study in the country where the university offering the microcredential is based.

    Want to know more? Read the microcredential FAQs, or contact us.