Online Microcredential in Business & Management

Skill Up To Lead Culturally Diverse Teams

Gain essential leadership skills to help you become a culturally aware manager and lead multicultural teams to success.

Created by

Deakin UniversityDeakin University

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Endorsed by

The Employee Mobility InstituteThe Employee Mobility Institute

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Learn how to manage cultural diversity in the workplace

This microcredential will enable you to build self leadership and emotional intelligence to lead culturally diverse teams. You’ll gain practical and nuanced leadership skills such as conflict management and understanding how to enable communication and collaboration using appropriate leadership styles. These skills are key when managing global virtual teams and multicultural individuals.

You’ll delve into why culture matters and how it affects us before reflecting on cultural diversity within your own organisation, and how culture influences your own perspective.

With this knowledge, you’ll investigate the opportunities and challenges of culturally diverse teams and develop strategies to lead multicultural team members. What’s more, you’ll learn how to take your leadership skills to the next level and maximise your team’s potential for quality decision making and creative solutions.

Gain skills for managing conflict

To develop your leadership ability, you’ll learn vital techniques to manage conflict and allow communication in your team.

You’ll explore different cultural norms and learn how to bridge the distance between colleagues. With this knowledge, you’ll know how to navigate different communication styles, foster open connections, and successfully resolve conflicts.

Explore the leadership approaches for culturally diverse teams

Next, you’ll learn how to become a culturally aware leader as you unpack different leadership approaches.

With a variety of leadership approaches in your skillset, you’ll understand how to be open to diversity, how multicultural individuals contribute to the success of teams, and how to be an effective leader in an organisation of cultural diversity.

Explore cultural diversity in global virtual teams

Finally, you’ll unpack global virtual teams as you learn how to build team relationships when employees span different time zones and countries.

You’ll understand how to use the SPLIT framework to successfully manage virtual teams across the world.

Learn from the experts at Deakin University

The specialists at Deakin University will guide you through the microcredential to help ensure you finish with the knowledge and skills to successfully lead a culturally diverse team.

How will I be assessed on this microcredential?

This assessment requires you to conduct two to three interviews on culturally diverse team experiences with peers from your organisation or community. You will also need to write a 2000 word report (plus text transcripts of interviews) for a manager with recommendations and possible strategies for the organisation to lead and manage culturally diverse teams successfully.

What will I receive upon completion?

Upon completion, you’ll receive a Credly digital badge, a digital certificate and 0.5 Deakin Credit Points at Postgraduate level from Deakin University, and a statement of completion from FutureLearn.

image This course is recognised by The Employee Mobility Institute – Australasia’s Global Workforce Management Industry Group. Learners who successfully complete the assessment will earn 20 CPD points
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Skip to 0 minutes and 2 seconds Fast and affordable a stackable short course gives you specific, in-demand skills that will maximise your career potential. Co-designed with industry, Deakin’s stackable short courses put you ahead of current and emerging trends, so you can take your career further, faster. Study one stackable short course, and make an immediate impact in your career. Or study several to stack towards a Deakin postgraduate degree. Two stackable short courses may give you one Deakin course credit point, which you can use to reduce your study duration and tuition fees. Choose how you want to study, and be in control of how far you take your learning. Get the skills you need today and be ready for the challenges of tomorrow.

What you will achieve

By the end of the microcredential, you’ll be able to...

  • Reflect on cultural diversity within your own organisation and how culture influences your own perspective
  • Investigate the opportunities and challenges of culturally diverse teams and how to work with these
  • Develop strategies to lead culturally diverse teams and multicultural team members, maximising their potential for quality decision making and creative solutions

Are you eligible for this microcredential?

This microcredential is for leaders and managers in community-based and corporate organisations who work with culturally diverse teams.

Is this microcredential right for you?

This microcredential is best suited for you if you are in a management role and you want to develop the leadership skills to manage multicultural teams.


What happens before, during, and after your microcredential

  • Course

    From 12 Dec 2022

    Skill Up To Lead Culturally Diverse Teams

    Explore why cultural diversity matters in the workplace and how multicultural teams can benefit your organisation.

    6 weeks

    10 hours per week

What you will receive

0.5 Deakin Credit Points at Postgraduate level from Deakin University

You’ll receive a digital Credly badge worth 0.5 postgraduate level credits. With these credits, you can build towards a degree from Deakin University.

Find out how credits work and where you can use them in our FAQs.

A Digital Badge from Deakin University and Credly

image ⬅️ Click this image to see more information about the digital badge you will receive upon successful completion, validated by Credly.

Learn more about this organisation

Additional benefits

Complete your course within 6 weeks, including the assessment, or take extra time and use the regular assessment submission windows to complete within 20–26 weeks of your enrolment.

What is a microcredential?

Microcredentials are designed to upskill you for work in rapidly-growing industries, without the time and cost commitment of a full degree. Your microcredential can stand alone as an independent credential, and some also offer academic credit to use towards a degree.

Learn online with expert instructors

Complete online courses led by experts over multiple weeks with a dedicated group of professionals.

Complete project-based assessments

Test your understanding with online tutor-marked assessments and exercises.

Earn a professional credential

Finish your learning and pass your assessments to gain an accredited credential.

Advance further in your career

Use your microcredential as evidence of your specialised skills and progress further in your industry.

Career-focused learning by Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021

This microcredential is endorsed by The Employee Mobility Institute

Delivered by experts

Dr. Musa Nicholas John Manning is a Seminar Coordinator at Deakin University. Musa's research interests include educational leadership and management, teaching and learning in tertiary education.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

What are our learners saying?

Add a new skill or forge a new path

"I recommend Futurelearn to anyone looking to learn and upskill...If you are in the job market, you might want to add a new skill or forge a new path."

They bring the classroom right to you

"FutureLearn courses are always interesting and informative. They bring the classroom right to you and send you on a journey to explore new ideas and offer interesting topics."

When would you like to start?

Enrolment for this microcredential is closed. We aim to run our microcredentials every few months. Register to find out more about this microcredential and future start dates.

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    We can accept payments made by card (Visa, Mastercard and American Express) or PayPal via our online system.

    You will have 14 days from the day the course starts to apply for a refund. If this Microcredential has any non-refundable costs they will be stated in the ‘Overview’ section above. You can find more information in our cancellation and refund policy.

    Microcredentials are designed to fit around your life and timezone.

    There may be live events as part of your studies, but these will be recorded and can be watched afterwards if you aren’t online for the live broadcast.

    No, microcredentials are designed to be taken anywhere in the world. You won’t need the right to study in the country where the university offering the microcredential is based.

    Want to know more? Read the microcredential FAQs, or contact us.