Online ExpertTrack in IT & Computer Science

Generative AI for Workflow Automation

Build practical generative AI and workflow automation skills, from prompt engineering to agentic AI and enterprise deployment.

Created by

EdurekaEdureka

Learn more

Enhance your generative AI workflow automation expertise

Generative AI is changing how organisations handle information, automate processes, and improve everyday workflows.

This four-course ExpertTrack takes you from the foundations of generative AI and prompt engineering to advanced workflows, autonomous agents, and enterprise-scale automation.

You’ll begin by exploring how language models work and how to create effective prompts for practical business tasks.

From there, you’ll discover how generative AI can sit within automated workflows, connecting inputs, actions, data, and workplace systems.

Build intelligent multi-step AI workflows

Progress to more sophisticated automation using conditional logic, data transformation, structured extraction, validation, and automated output generation.

You’ll learn how to design AI workflows that handle information across connected systems and respond intelligently to different inputs

Design agentic AI systems

Move beyond fixed workflows to agentic AI.

Explore tool use, memory, task decomposition, and single- and multi-agent architectures, developing systems that can work towards complex goals and coordinate actions with less manual intervention.

Scale AI automation responsibly

Finally, explore how AI automation is governed and deployed across organisations. You’ll examine enterprise architecture, API integration, security, responsible AI, regulatory compliance, monitoring, and continuous improvement.

By completing this ExpertTrack, you’ll build practical expertise across the AI automation lifecycle, preparing you to contribute to automation, AI solutions, and digital transformation projects.

Key skills you will learn

  • AI
  • Generative AI
  • technology
  • automation
  • agentic ai
  • enterprise deployment

Experience required

This ExpertTrack is ideal for business, operations, and technology professionals who want to progress from generative AI fundamentals to advanced workflow automation, agentic AI, and enterprise deployment.

Getting started

If you want to learn the fundamentals to advanced workflow automation, agentic AI, and enterprise deployment, then this course is for you.

ExpertTrack course overview

  • Course 1

    Build a foundation in generative AI, prompt engineering, and workflow automation for practical business tasks.

    3 tests

    3 weeks

    3 hours per week

    • Week 1

      Generative AI: From Models to Meaningful Results
      • Kick-Start Your Generative AI Journey
      • Building Your Generative AI Foundation
      • Exploring How Generative AI Models Generate Outputs
      • Evaluating Generative AI for Real-World Use
    • Week 2

      Prompt Engineering for Smarter Workflow Automation
      • Foundations of Effective Prompting
      • Applying Prompting Techniques for Better Results
      • Turning Prompts into Reusable Business Assets
    • Week 3

      AI-Powered Workflow Automation with Zapier
      • Moving from Tasks to Automated Workflows
      • Building Blocks of No-Code Automation
      • Your First AI-Connected Workflow
  • Course 2

    Design multi-step AI workflows with conditional logic, data extraction, validation, transformation, and automated delivery.

    3 tests

    3 weeks

    3 hours per week

    • Week 1

      Designing Multi-Step Business Workflows
      • Reimagining Business Workflows with Generative AI
      • Connecting Apps and Transforming Workflow Data
      • Building, Controlling, and Testing Multi-Step Workflows
    • Week 2

      Structuring Unstructured Information for Automation
      • Grounding and Transforming Company Knowledge with AI
      • Extracting Structured Information from Unstructured Content
      • Validating, Prompting, and Routing Business Information
    • Week 3

      From Data to Delivery: AI-Powered Business Outputs
      • Generating Business-Ready Reports and Resources
      • Creating, Reviewing, and Refining Business Content
      • Automating Workplace Content and Communications
  • Course 3

    Design agentic AI systems that can reason, use tools, manage memory, and coordinate tasks across automated workflows.

    3 tests

    3 weeks

    3 hours per week

    • Week 1

      Architecting and Building Tool-Enabled AI Agents
      • Stepping into Agentic AI
      • Building Your First AI Agent with n8n
      • Equipping Agents with Tools in Flowise
    • Week 2

      Supercharging AI Agents with Memory, RAG, and Human Review
      • Adding Memory and Context to AI Agents
      • Grounding Agents with RAG
      • Orchestrating Content Review, Approval, and Delivery
    • Week 3

      Engineering Multi-Agent Orchestration and Coordination
      • Designing Multi-Agent Architectures
      • Coordinating Multi-Agent Communication and Shared State
      • Evaluating and Troubleshooting Multi-Agent Systems
  • Course 4

    Learn to architect, govern, deploy, and scale AI automation systems securely across enterprise environments.

    3 tests

    3 weeks

    3 hours per week

    • Week 1

      Architecting Enterprise AI Automations
      • Planning Automation at Organisational Scale
      • Designing Connected Enterprise Automation Architecture
      • Extending Automation with AI-Assisted Development
    • Week 2

      Governing and Securing Enterprise AI Automation
      • Establishing Responsible AI Governance
      • Protecting Data and Securing AI Workflows
      • Governing and Securing Enterprise AI Automation
    • Week 3

      Operating AI Automation in Production
      • Preparing and Managing AI Automation for Production
      • Monitoring, Handling Failures and Recovering Safely
      • Evaluating, Optimising and Improving Production AI Automation

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass assessments.
  • Receive certificates validated by the educating organisation.
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dreams a reality.

Download a PDF

How ExpertTracks work

Join an ExpertTrack to master new skills in your chosen specialist area. Work through a series of topic-focused courses at your own pace, and pass the final assessment to earn a digital certificate award which proves your expertise.

Join a free 2-day trial

Decide if the ExpertTrack is right for you with free access to the full suite of courses and assessments for a week.

Keep learning for $39/month

Pay a monthly subscription fee of $39 for as long as it takes you to complete the ExpertTrack. You can learn at your own pace and cancel at any time.

Earn digital certificates

Receive a certificate for every completed course and pass the final assessment to earn a digital certificate.

Become an expert

Use your specialist training to progress further in your career or build expertise in areas you’re passionate about.

World-class learning with Edureka

Edureka is a global online learning platform offering industry-focused training in emerging technologies such as Cloud, AI, GenAI, Data Science, DevOps, and Cybersecurity, helping professionals upskill and advance their careers.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

What are our learners saying?

Add a new skill or forge a new path

"I recommend Futurelearn to anyone looking to learn and upskill...If you are in the job market, you might want to add a new skill or forge a new path."

They bring the classroom right to you

"FutureLearn courses are always interesting and informative. They bring the classroom right to you and send you on a journey to explore new ideas and offer interesting topics."

Start learning today - free 2-day trial

After your free trial you can:

  • Pay $39 per month to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Work at your own pace and set your own deadlines at every stage
  • Only pay while you’re learning; the subscription will cancel automatically when you finish
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
  • Keep access to the content of courses you complete even after your subscription ends

FAQ

ExpertTracks are a series of online courses designed to help you master new skills in specialist areas. You pay a monthly subscription fee which includes access to all courses within the ExpertTrack, as well as assessments and the final digital certificate.

Each ExpertTrack comes with a 2-day free trial period. You may cancel your subscription at any time and your subscription will automatically cancel when you finish the courses and assessments in your chosen ExpertTrack.

Yes. All of our ExpertTracks come with a 2-day free trial. You may claim one free trial period per ExpertTrack.

You have two days before you will be charged your first monthly subscription fee. When you join an ExpertTrack you automatically receive a 2-day free trial period. You can cancel at any time during the trial period and no payment will be taken from your account.

Please see our full refund policy here.

No, all of our ExpertTracks consist of fully online courses. This means you can take an ExpertTrack from anywhere in the world.

No. ExpertTracks are designed for you to master new skills in a specialist area. You will earn a digital certificate that proves your learning, but it does not carry accreditation.

If you’re looking for certified or accredited courses, many of our microcredentials offer university credit or professional certification.

Have more questions about ExpertTracks? Read the ExpertTracks FAQs, or contact us.