Certificate of Achievement

Alan Craig

has completed the following course:

Successful Negotiation: Essential Strategies and Skills

University of Michigan

In the course, we learned about and practiced the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy; (2) Negotiate: Use Key Tactics for Success; (3) Close: Create a Contract; (4) Perform and Evaluate: The End Game.

7 weeks, 2 hours per week

George Siedel

Williamson Family Professor of Business Administration and Thurnau Professor of Business Law

University of Michigan

72%
overall score

Transcript

Learning outcomes

  • Learn and practice helpful strategies and skills to become a successful negotiator in personal life and business transactions
  • Identify four key stages of negotiation
  • Learn how to complete a negotiation analysis to set you up for success
  • Learn how to use power and psychological tools during negotiations
  • Apply negotiation strategies and skills to a business deal

Syllabus

  • Prepare: Plan Your Negotiation Strategy
  • Negotiate: Use Key Tactics for Success
  • Close: Create a Contract
  • Perform and Evaluate: The End Game

Issued on 19th April 2020

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Successful Negotiation: Essential Strategies and Skills

University of Michigan