Certificate of Achievement

Riaz Hussain

has completed the following course:

Step into Digital Technologies

City & Guilds Group

The first week of the course focussed on the ever-evolving roles and opportunities within the digital sector and looked in detail at some of the essential skills and behaviours required. The second week concentrated more specifically on what employers are looking for from entry level staff, before looking in detail at CyberSecurity, IT Technician (Helpdesk) and Infrastructure Technician (Server/System support) roles and how to pick up the skills and knowledge required.

2 weeks, 2 hours per week

Kirstie Donnelly MBE

Group Chief Executive

City & Guilds Group


Learning outcomes

  • Identify whether a career in digital technologies is for you
  • Discuss and understand key myths (and jargon) from the digital sector
  • Evaluate the key knowledge, skills and behaviours that employers are looking for from entrants to the sector
  • Reflect on which skills you need to personally and professionally develop
  • Explore current opportunities within a range of digital technology disciplines
  • Reflect which discipline within the digital technologies domain is the best potential personal fit


  • What is digital?
  • Evolving roles and evolving opportunities
  • Essential skills and further training opportunities
  • Becoming a digital problem solver
  • Exploring different opportunities
  • The digital support professional
  • The digital networking expert
  • Your best personal and professional fit

Issued on 26th March 2021

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Step into Digital Technologies

City & Guilds Group