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Certificate of Achievement
has completed the following course:
This online course developed planning, organising, writing and editing skills, enabling participants to write more effective and efficient emails. Participants learned techniques to help them write emails that people want to read and ensure that they are better understood in the workplace.
3 weeks, 4 hours per week
Eldon Pascoe
Global Director, Professional Skills
British Council
Transcript
Learning outcomes
- Apply planning and organising techniques for your writing to fit its purpose
- Assess and adapt emails to different audiences and situations
- Develop and edit your email to make it clear, concise and easy to understand
Syllabus
- Planning emails to achieve their purpose
- Organising content in a logical, reader-friendly structure
- Adapting emails to different audiences and situations
- Writing and editing emails to make them clear and concise
- Writing specific messages and building a relationship with the reader
- Useful phrases used in modern business email writing
Issued on 16th February 2018
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.