Certificate of Achievement

Hemal Thakore

has completed the following course:

Psychological First Aid

UK Health Security Agency

An online psychological first aid training from UK Health Security Agency available for anyone supporting somebody experiencing a traumatic event, such as an emergency or personal crisis. This training will equip staff to provide support and recognise people at risk of distress. It follows a globally recommended model for supporting people during emergencies.

3 weeks, 1 hour per week

Richard Amlot

Deputy Director, Behavioural Science and Insights Unit (BSIU)

UK Health Security Agency

90%
overall score

Transcript

Learning outcomes

  • Demonstrate an understanding of what Psychological First Aid is
  • Identify for whom it is suited and how to help them
  • Identify how to better support yourself and peers in such crises
  • Engage with further reading into psychosocial support in different contexts

Syllabus

  • What is psychological first aid?
  • How do emergencies impact mental health?
  • The psychological first aid stages: Prepare, Look, Listen, Link
  • Supporting yourself and others
  • Example scenarios

Anyone can use this approach. The following is what you will need to use PFA:

  • Be a good listener. An important part of PFA is identifying what help and support each person requires.
  • Have the ability to encourage active coping by, for instance, helping people make decisions about the next steps they will take.
  • Encourage and help people to connect with their loved ones, or community and spiritual supports. Be aware of people’s cultural preferences and needs, and adopt a non-judgemental approach.
  • Know how to look after your own wellbeing and access support through friends, family, supervision or managers.

Issued on 11th October 2023

The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.

This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.

Free online course:

Psychological First Aid

UK Health Security Agency