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Certificate of Achievement
has completed the following course:
On this course, you’ve discovered the best communication strategies for effective workplace collaboration, and reflected on your own personal communication style. You’ve learnt the importance of matching your communication style with your work and project goals and learnt how to manage and control challenging conversations.
2 weeks, 2 hours per week
- Identify your personal communications style
- Explore different communication platforms
- Reflect on whether your communication is aligned to your goals
- Apply your communication style in the workplace
- Engage in challenging conversations with positive outcomes
- Reflect on your personal style and technique
Identifying your personal communications style
Exploring different communication platforms
Exploring your approach to communication
Applying your communication style in the workplace
Managing challenging conversations with positive outcomes
Demonstrating your communication skills
Issued on 25th March 2020
The person named on this certificate has completed the activities in the transcript above. For more information about Certificates of Achievement and the effort required to become eligible, visit futurelearn.com/proof-of-learning/certificate-of-achievement.
This certificate represents proof of learning. It is not a formal qualification, degree, or part of a degree.
Free online course: