- Duration2 weeks
- Weekly study2 hours
- 100% onlineTry this course for free
- Digital upgradeFree
Communication and Interpersonal Skills at Work
Discover useful communication strategies for the workplace
Whether we communicate from behind a screen or face to face, strong interpersonal skills allow us to share ideas, points of view, expertise, and information effectively.
On this course, you’ll discover the best communication strategies for effective workplace collaboration, and reflect on your own personal communication style.
You’ll learn the importance of matching your communication style with your work and project goals and learn how to manage and control challenging conversations.
Featured in the UK government’s The Skills Toolkit collection.
Identifying your personal communications style
Exploring different communication platforms
Exploring your approach to communication
Applying your communication style in the workplace
Managing challenging conversations with positive outcomes
Demonstrating your communication skills
When would you like to start?
Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.
What will you achieve?
By the end of the course, you‘ll be able to...
- Identify your personal communications style
- Explore different communication platforms
- Reflect on whether your communication is aligned to your goals
- Apply your communication style in the workplace
- Engage in challenging conversations with positive outcomes
- Reflect on your personal style and technique
Who is the course for?
This course is designed for people who have digital skills but would like to build confidence in using digital technology in the workplace.
This may include those studying for A-levels, those who have a degree, or those who want to improve their career prospects.
The course will also be useful for anyone in employment who wants to boost their digital skills or anyone returning to the workplace who’d like to gain confidence in how working practices have evolved.
You might also be interested in the other courses in the Digital Skills for the Workplace collection from the University of Leeds and the Institute of Coding.
University of Leeds are offering everyone who joins this course a free digital upgrade, so that you can experience the full benefits of studying online for free. This means that you get: