Diagnose and resolve Amazon SES issues

Explore how Amazon Simple Email Service (Amazon SES) supports reliable email delivery by examining configuration, monitoring, troubleshooting methodologies, diagnostic tools, AWS documentation, and escalation practices to identify and resolve common email delivery issues.

Strengthen email operations with effective troubleshooting

Apply practical troubleshooting approaches to diagnose Amazon SES issues, prepare detailed support cases, and improve email operations through monitoring, best practices, and AWS Support guidance.

You’ll access learning content and practical activities online through Amazon Web Services (AWS), alongside your FutureLearn course experience, giving you direct access to AWS learning as you progress.

Syllabus

Week 1
Amazon Simple Email Service (Amazon SES) - Troubleshooting
- Amazon Simple Email Service (Amazon SES) - Troubleshooting
  In this activity, you will learn to monitor Amazon SES, diagnose configuration issues, and apply AWS troubleshooting best practices to resolve problems or escalate cases effectively to AWS Support.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

Recognize and resolve issues with Amazon SES.
Employ best-practice troubleshooting methodologies when investigating Amazon SES issues.
Locate and apply available AWS Support documentation for Amazon SES issues.
Recognize and record relevant information to escalate Amazon SES issues to the AWS Support team.

Who is the course for?

This course is ideal for Application developers who use Amazon SES, SysOps administrators who deploy applications that use Amazon SES and SysOps administrators who manage environments that use Amazon SES.

Who developed the course?

Amazon Web Services (AWS)

AWS is the world’s most comprehensive cloud, enabling organizations to accelerate innovation, reduce costs, and scale more efficiently.

What's included?

Amazon Web Services (AWS) are offering everyone who joins this course a free digital upgrade, so that you can experience the full benefits of studying online for free. This means that you get:

Unlimited access to this course

Includes any articles, videos, peer reviews and quizzes

A PDF Certificate of Achievement to prove your success when you’re eligible

Learning on FutureLearn

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Courses are split into weeks, activities, and steps to help you keep track of your learning
Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

Experience the power of social learning, and get inspired by an international network of learners
Share ideas with your peers and course educators on every step of the course
Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

As you work through the course, use notifications and the Progress page to guide your learning
Whenever you’re ready, mark each step as complete, you’re in control
Complete 90% of course steps and all of the assessments to earn your certificate

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