Discover practical techniques for troubleshooting AWS IAM

Explore AWS Identity and Access Management (IAM) troubleshooting by examining configuration details, monitoring tools, diagnostic data, AWS CloudTrail, Amazon Athena, troubleshooting methodologies, and AWS Support resources that help identify, investigate, and resolve common access issues.

Apply IAM troubleshooting strategies with confidence

Discover how diagnostic techniques, monitoring tools, support documentation, and escalation best practices help resolve IAM issues efficiently and support secure access management across AWS environments.

You’ll access learning content and practical activities online through Amazon Web Services (AWS), alongside your FutureLearn course experience, giving you direct access to AWS learning as you progress.

Syllabus

Week 1
AWS Identity and Access Management (IAM) - Troubleshooting
- AWS Identity and Access Management (IAM) - Troubleshooting
  In this activity, you will learn best-practice troubleshooting methodologies to diagnose and resolve IAM issues. You will apply support documentation and collect key diagnostic details needed for AWS Support escalations.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

Recognize and resolve issues with IAM.
Employ best-practice troubleshooting methodologies when investigating IAM issues.
Locate and apply available Support documentation for IAM issues.
Recognize and record relevant information to escalate IAM issues to the Support team.

Who is the course for?

This course is ideal for Application developers who use IAM, and SysOps administrators who manage AWS accounts that use IAM

Who developed the course?

Amazon Web Services (AWS)

AWS is the world’s most comprehensive cloud, enabling organizations to accelerate innovation, reduce costs, and scale more efficiently.

What's included?

Amazon Web Services (AWS) are offering everyone who joins this course a free digital upgrade, so that you can experience the full benefits of studying online for free. This means that you get:

Unlimited access to this course

Includes any articles, videos, peer reviews and quizzes

A PDF Certificate of Achievement to prove your success when you’re eligible

Learning on FutureLearn

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Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

Experience the power of social learning, and get inspired by an international network of learners
Share ideas with your peers and course educators on every step of the course
Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

As you work through the course, use notifications and the Progress page to guide your learning
Whenever you’re ready, mark each step as complete, you’re in control
Complete 90% of course steps and all of the assessments to earn your certificate

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