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Becoming a Zookeeper: A Virtual Work Experience Course

Discover what it takes to be a zookeeper in a conservation zoo and explore if it’s the career for you!

519 enrolled on this course

A zookeeper feeding an okapi

Becoming a Zookeeper: A Virtual Work Experience Course

519 enrolled on this course

  • 4 weeks

  • 2 hours per week

  • Accreditation available

  • Digital certificate when eligible

  • Introductory level

Find out more about how to join this course

Take your first virtual steps into the exciting world of zookeeping

Before the zoo opens, animals are being fed, habitats are being checked, enrichment activities are being prepared, and teams are already at work behind the scenes.

But what does a zookeeper actually do day to day? And what does it take to turn a love of animals into a career?

This virtual work experience gives you the chance to step into the world of zookeeping and get closer to the reality of working with animals. Whether you’re curious about a future in zoos, conservation, or animal care, the course offers an accessible way to explore the profession.

Spend a day in the life of a zookeeper

Get an insight into the role of a zookeeper and discover what their day really involves.

You’ll follow the routines, responsibilities, and challenges that shape a zookeeper’s day, from supporting animal care and welfare to maintaining habitats and working as part of a wider team.

Develop your understanding of animal husbandry, enrichment, nutrition, health and safety, and the important link between zookeeping and conservation.

Follow the trail into animal care careers

There’s no single route into zookeeping.

Learn from our early-career zookeepers who are successfully on the zookeeping pathway. This course helps you explore different routes into zoo work, conservation careers, and animal-related roles, including volunteering, study, work experience, and entry-level opportunities.

You’ll also have the chance to reflect on your own interests and skills to consider whether a career working with animals feels like the right fit.

Turn your experience into your next opportunity

Work experience is only valuable if you know how to talk about it. In the final part of the course, you’ll think about how to communicate your experiences through CV building, job applications, and personal statements.

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Skip to 0 minutes and 11 seconds Hello, I’m Kira, and welcome to this virtual work experience in zookeeping. Over the next four weeks, we’re going to take you behind the scenes of modern zoo work, what zoos do, what keepers really do every day, and the skills it takes to do the job well. So my name is Kira. I’m currently an Apprentice Keeper here at Whipsnade Zoo. We’re currently standing here on the farm. So this is basically like my second home. It’s my happy place. So as an Apprentice Keeper, my job is to go around different sections and learn different roles and learn what it’s like to take care of different species.

Skip to 0 minutes and 43 seconds In week one, we’ll be exploring what zoos are today, how modern zoo keeping has evolved, and why this role is about so much more than people often imagine. You’ll hear from real professionals, explore real case studies, and start building a clearer picture of whether this career could be right for you. But zookeeping doesn’t stop at understanding the role. It’s also about meeting animals needs every single day. So next Will takes us into nutrition and enrichment. Thanks, Kira. I’m Will and in week two. We’ll be going through two essential parts of animal care nutrition and enrichment. I work here at London Zoo, part of ZSL, with the hoofstock team. And it is the best job in the world.

Skip to 1 minute and 23 seconds We’ll look at how support animal wellbeing through diet, problem solving, observation and creative thinking. Because one size of care doesn’t fit all. As you move through the course, you won’t just learn what keepers do, you’ll start to see why detail, teamwork and planning matter so much. And once you understand how animals are fed, stimulated and supported, the next question is how do we keep them healthy? And how do we design spaces that let animals thrive? So over to Karam for week three. So I’m Karam, I work here with the elephants at Whipsnade Zoo. My role includes looking after these elephants, and that involves training, looking after their diets, cleaning up after them and anything in between.

Skip to 2 minutes and 1 second What I love the most about my job is the fact that I get to work with such amazing creatures every day. In this week of the course, I’ll be helping you explore how us keepers spot signs of ill health, work with vet teams and think carefully about the environments animals live in. In week three, you’ll see how careful observation, teamwork, training and design all come together to support animal welfare in practical, everyday ways. Thanks, Karam. I am Amelia, and in week four, we’re going to be looking at the bigger picture. Conservation and careers. So I’m Amelia, and I am one of the bird keepers here at London Zoo.

Skip to 2 minutes and 38 seconds Together we will be exploring how zoo work connects to species conservation, education, and the future of wildlife. And we’ll also look honestly at the different routes into the profession, the challenges you may face, and the opportunities ahead. This course is here to help you explore whether zookeeping is right for you. Build your understanding of the role and of course, take practical next steps towards a future in animal care. So wherever you’re starting from we are so excited to have you with us. So let’s get started.

Syllabus

  • Week 1

    Zoos and Zookeeping

    • Welcome to the course

      Meet your course hosts as they set the scene. Introduce yourself, share your current experience in zookeeping, and what you hope to gain from this virtual work experience.

    • What is a zoo?

      Share your views on zoos, explore wildlife decline and the purpose of modern zoos, discover ZSL's evolution and accreditation standards, and reflect on how your perspective has shifted.

    • The realities of being a zookeeper

      You'll explore daily zookeeper duties and key transferable skills, shadow a keeper's shift, debunk common job myths, learn the five animal welfare domains, and reflect on the reality of the role.

    • Wrap-up and reflections

      Test your week 1 knowledge with a quick quiz, consolidate your key takeaways, get lingering questions answered, and preview what's ahead as you prepare for week 2's focus on animal care.

  • Week 2

    Caring for Animals: Nutrition and Enrichment

    • Welcome to the week

      Meet your week 2 host and preview the focus: animal nutrition, behaviour and welfare.

    • Understanding animal diets

      You'll discover how keepers manage diets, watch real feeding routines, learn how health is monitored through weight and appetite, and create your own lemur diet sheet for London Zoo.

    • Behaviour and enrichment

      Explore diet's impact on welfare, learn to observe animal behaviour, discover enrichment strategies with expert insights, and design your own enrichment project for peer review.

    • Wrap-up and reflections

      Test your week 2 knowledge with a quick quiz, consolidate your key takeaways, get lingering questions answered, and preview what's ahead as you prepare for week 3's focus on veterinary care and enclosure design.

  • Week 3

    Caring for Animals: Veterinary Care and Habitat Design

    • Welcome to the week

      Meet your week 3 host and preview the focus: animal health, observation and enclosure design.

    • Keeper and vet collaboration

      You'll explore how keepers and vets work together, spot subtle signs of ill health across species, watch health checks in action, and learn how animal training reduces stress during medical care.

    • Habitat design and management

      Master habitat design for animals, keepers, and visitors. Tour real habitats, examine gorilla and elephant case studies, and design your own animal habitat for peer feedback.

    • Wrap-up and reflections

      Test your week 3 knowledge with a quick quiz, consolidate your key takeaways, get lingering questions answered, and preview what's ahead as you prepare for week 4's focus on conservation and careers.

  • Week 4

    Conservation and Careers

    • Welcome to the week

      Meet the host of your final week and preview its focus: conservation and careers.

    • Keeping for conservation

      Understand the role of zoos in conservation, uncover London Zoo's vital contribution to global bird breeding programmes and create a conservation plan of your own.

    • Career pathways

      Discover the different routes into zookeeping and reflect on the skills required for a career in the profession. Use this understanding to perfect your CV, applications and interviews.

    • Wrap-up and reflections

      Test your week 4 knowledge with a quick quiz, consolidate your key takeaways, get lingering questions answered, and commit to your 'one next step' in advancing your journey into the world of zookeeping.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Identify the core skills, professional expectations and daily responsibilities of a modern zookeeper at ZSL.
  • Apply key principles of animal husbandry, including enrichment, nutrition and health and safety, to real-world zoo scenarios. 
  • Explain the vital link between daily zookeeping tasks and ZSL’s global conservation impact. 
  • Compare different zookeeping specialisms and career routes to determine the best path for your professional goals. 
  • Create a high-quality application and interview strategy tailored for the zoological industry. 
  • Report increased confidence in applying course knowledge and skills to job applications 

Who is the course for?

This course is for young people aged 16 and above, who want to understand more about zookeeping or animal care careers. It’s ideal for learners looking for accessible virtual work experience to support CV building, job applications, or personal statements.

Who will you learn with?

Charlie works in ZSL’s Conservation Education team, as the Learning Content Producer. He holds a Zoology degree and has over five years experience creating multimedia learning experiences.

Katriona works in ZSL’s Conservation Education team, leading the development of online learning. She holds a Zoology degree and Masters, and has over a decade of experience in zoos and conservation.

Who developed the course?

Zoological Society of London (ZSL)

We’re ZSL, a science-driven conservation charity working to restore wildlife in the UK and around the world. We protect critical species, collaborate with communities to restore healthy habitats, train the next generation of conservationists, and find ways for everyone, from pre-schoolers to politicians, to create change for nature.

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Ways to learn

Choose the best way to learn for you!

Best Value - learn more, save more!

Subscribe & save

$244.99 for a whole year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$79/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Printed and digital certificate when you’re eligible

Start learning today

Free

Try this course - with limits

  • Limited to 4 weeks

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 2 November 2026 at 23:59 (UTC). T&Cs apply.

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 2 November 2026 at 23:59 (UTC). T&Cs apply.

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