Online course

Business Continuity Management and Crisis Management: An Introduction

Understand the methods and importance of business continuity management and crisis management.

Business Continuity Management and Crisis Management: An Introduction

This course is part of the program Business Continuity and Crisis Management, which is one of the building blocks that leads to a degree in MSc Emergency Management and Resilience. Find out more.

Get to grips with business continuity management and crisis management

On this course, you will have the opportunity to learn about the role of business continuity management (BCM) and crisis management (CM) in helping organisations plan for and respond to major disruption.

You will explore the complex continuity and crisis risks faced by public, private and third sector organisations.

By considering the evolution and reasons behind the development of modern BCM and CM, you will have the opportunity to learn how, as protective disciplines, BCM and CM are now vital parts of an organisation’s risk management capability.

What topics will you cover?

  • What is a BCM?
  • What is CM?
  • BCM theory
  • CM theory
  • Drivers for BCM and CM
  • BCM then and now
  • Recent incidents/crises: private, public and third sector case studies

When would you like to start?

What will you achieve?

By the end of the course, you'll be able to...

  • Compare and contrast what makes a 'business continuity incident’ vs a ‘crisis’
  • Explain BCM and CM and their contribution to an organisation’s overall enterprise risk management
  • Describe the constituent activities within a typical BCM and CM programme
  • Explain the drivers and rationale (the business case) for BCM and CM
  • Explore the roots and evolution of BCM and CM disciplines as influenced by evolving business practices and technology
  • Explore the broad scope of threats to modern private, public and third sector organisations through a selection of recent case studies

Who is the course for?

This course is for people interested in understanding crisis management and business continuity from a global perspective.

Who will you learn with?

Wayne Harrop

Assistant Professor and practitioner specialising in crisis management, risk, business continuity, security and resilience. A recipient of multiple awards having worked across 49 countries.

Who developed the course?

Coventry secured a gold rating in the UK government’s 2017 Teaching Excellence Framework (TEF) and is the country’s top modern university in the Guardian University Guide 2018.

Join this course

Start this course for free, upgrade for extra benefits, or buy Unlimited to access this course and hundreds of other short courses for a year.

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  • The freedom to keep the content of any of the courses you've gained a digital Certificate of Achievement on
  • The flexibility to complete your choice of short courses in your own time within the year
Find out more about upgrades or Unlimited.
Introductory offer. Available until 11 May 2019. T&Cs apply.

Advance your career with a degree

What's different about this course?

Since 2017 you have been able to take a degree on FutureLearn. This free course is a bit like a starter course for a degree — it should give you a flavour of the degree subject but can also be your first step towards a degree qualification.

If you enjoy this course you can apply to join the program it’s part of to start working towards a degree on FutureLearn.

Don’t worry, you can still take the course without doing a full degree!

How do degrees work on FutureLearn?

Do the free course
Join and complete the program
Get academic credit for an online degree from Coventry University

Which program and degree is this course part of?

This course is part of the program Business Continuity and Crisis Management, which is one of the building blocks that leads to a degree in MSc Emergency Management and Resilience.