Coventry University program

Business Continuity and Crisis Management

Have the opportunity to study practical and academic concepts and approaches to the discipline of business continuity.

This program is part of the MSc Emergency Management and Resilience degree offered by Coventry University

Discover the theories, concepts and models associated with crisis and continuity

Incidents, disruptions and crises introduce high degrees of uncertainty and complex challenges to the normal functioning of systems. The impact of critical incidents can quickly pose a serious threat to both the internal and/or external operating environment for organisations.

This program aims to provide you with the decision making, communications and stakeholder management skills you need to effectively assess internal and external risk contexts and apply appropriate approaches for managing risks within organisations.


5 courses

Delivered by expert academics

Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.

Please note that the staff described in the 'Who will you learn with?' section below may be subject to change.

  • Coventry University

Who will you learn with?

I am an ex Local Authority emergency planner, with 8 years experience. I have been teaching for 4 years in Crisis & Disaster Management and have also conducted research in disaster recovery in Italy.

Learning outcomes

On completion of this program, you should be able to:

  • Evaluate theories, concepts and models that are associated with crisis and continuity in an organisational context

  • Evaluate the drivers for and the role of business continuity and crisis management in the context of business and enterprise risk management, as well as techniques for managing the complex and dynamic risks faced by the public, commercial, industrial and third sector organisations

  • Evaluate a range of business continuity planning techniques at operational and strategic levels and review case study approaches and define good practice

  • Critically analyse evolving contexts and their risks to reputation and apply effective crisis communications and media management strategies

Want to know more?

Tell us more about you

Please answer the questions below to help Coventry University give you the right information about further learning with them.

What are you most interested in finding out more about?

By submitting this form you agree to FutureLearn processing and sharing the information you’ve given us here, along with your name and email address, with Coventry University; and to Coventry University and their representatives getting in touch with you.

By registering you agree to the Coventry University privacy policy.