Coventry University program

Business Continuity and Crisis Management

Have the opportunity to study practical and academic concepts and approaches to the discipline of business continuity.

Business Continuity and Crisis Management

This program is part of the MSc Emergency Management and Resilience degree offered by Coventry University

Discover the theories, concepts and models associated with crisis and continuity

Incidents, disruptions and crises introduce high degrees of uncertainty and complex challenges to the normal functioning of systems. The impact of critical incidents can quickly pose a serious threat to both the internal and/or external operating environment for organisations.

This program aims to provide you with the decision making, communications and stakeholder management skills you need to effectively assess internal and external risk contexts and apply appropriate approaches for managing risks within organisations.

Courses

5 courses

Delivered by expert academics

Coventry secured a gold rating in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is the University of the Year for Student Experience 2019 in The Times and The Sunday Times Good University Guide 2019.

Please note that the staff described in the 'Who will you learn with?' section below may be subject to change.

Who will you learn with?

Wayne Harrop

Wayne Harrop

Assistant professor and practitioner specialising in crisis management, risk, business continuity, security and resilience. A recipient of multiple awards having worked across 49 countries.

Learning outcomes

On completion of this program, you should be able to:

  • Evaluate theories, concepts and models that are associated with crisis and continuity in an organisational context
  • Evaluate the drivers for and the role of business continuity and crisis management in the context of business and enterprise risk management, as well as techniques for managing the complex and dynamic risks faced by the public, commercial, industrial and third sector organisations
  • Evaluate a range of business continuity planning techniques at operational and strategic levels and review case study approaches and define good practice
  • Critically analyse evolving contexts and their risks to reputation and apply effective crisis communications and media management strategies

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