• PA Consulting logo

Cyber Security Incident Response for Managers

Help secure your organisation as you discover potential cyber security threats and the frameworks you can use to prevent them.

A woman appears shocked whilst on a laptop.
  • Duration

    3 weeks
  • Weekly study

    3 hours
  • Accreditation

    AvailableMore info
The CPD Certification Service

The content of the following course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

Learn how to counteract cyber security threats within your business

One of the highest threats an organisation can face is a cyber security incident. As well as the direct damage caused by a hacker or malicious software, businesses may face severe criticism or sanctions from regulatory bodies and serious reputational damage as a result.

This practical, three-week course will introduce you to the potential cyber security threats you could face and will help you to identify incident frameworks to use to counteract these threats.

Discover the types of cyber threats your organisation may encounter

You’ll explore the kinds of cyber threats that businesses and organisations may face, such as computer viruses, data breaches, and Denial of Service (DoS) attacks.

These are threats that ultimately seek to damage data, steal data, or disrupt digital life in general.

You’ll then gain an insight into how to report these incidents, and to whom, including appropriate legal and regulatory authorities.

Identify cyber security incident response frameworks

You’ll explore a wide array of cyber security incident frameworks used to help reduce the harm and impact caused by incidents, and to deter future attacks.

You’ll also gain an understanding of the legal and regulatory implications of a cyber security incident response.

Learn from a cyber security expert at PA Consulting

Throughout the course, you’ll be under the guidance of Jim Metcalfe, a cyber security incident responder at PA Consulting who has assisted many organisations on their response to cyber security incidents.


  • Week 1

    Background to cyber security incident response

    • Introduction

      Welcome to the course!

    • Legal and Compliance

      A look at the legal and compliance issues that need to be considered in cyber security incident response.

    • Reporting to The Information Commisioner's Office

      Understanding what and when we need to report a breach to the Information Commisioner's Office.

    • Reporting Criminal Matters

      How do we report criminal matters in cyber incident response?

    • National Cyber Security Centre

      Introducing the National Cyber Security Centre.

    • End of Week Test

      What have we learnt this week?

    • Points for Discussion

      Let us discuss what we have learned this week.

  • Week 2

    What are the threats that organisations face?

    • Introduction

      Welcome to week two! This week we will be explaining and discussing some of the threats that an organisation may face.

    • Current trends

      A look at the current cyber security threats trending in the United Kingdom.

    • Attacker's motivations

      What motivates the attacker?

    • Types of attacker

      Who are the attackers? Let us discuss two key individuals and their aims.

    • Key personnel in the organisation

      Who are the key players in a an organisation and what particular threats do they face?

    • Social Engineering?

      Let us discuss social engineering and what it entails. Let us also have a look at a phishing email and see what happens when you click on it!

    • Malicious software

      Malware remains one of the greatest risks your organisation faces. What is it and what happens when you are infected?

    • Applying threat intelligence

      What is threat intelligence?

    • End of week quiz

      Let's check on what we have learned this week

    • End of week discussion

      Do you have any points for discussion?

  • Week 3

    How do we manage our response to cyber security incidents?

    • Introduction

      Overview of this week's content.

    • Cyber Security Incident Response Frameworks

      What are cyber security incident response frameworks?

    • CREST Framework

      Using the CREST Framework as our template, we are going to discuss the different steps and how they reflect on a cyber security incident from the preperation, response and follow up.

    • End of Course Test

      This is it - the end of three weeks learning boiled down into one test! Good luck!

    • Course Conclusion

      Thank you for your time and efforts these past three weeks.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The content of the following course has been certified by the CPD Certification Service as conforming to continuing professional development principles.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Explain the legal and regulatory implications on the cyber security incident response cycle.
  • Identify the threats that organisations face.
  • Report to the appropriate legal and regulatory authorities.
  • Explore cyber security incident frameworks.

Who is the course for?

This course is designed for anyone interested in cyber security.

You may be at the start of your career or already in a role that requires an understanding of the cyber security incident response process.

Who will you learn with?

Jim is a digital forensic and incident response investigator working primarily in law enforcement casework, interpreting evidence from all types of digital platforms.

Who developed the course?

PA Consulting

An independent firm of over 2,600 people, we operate globally from offices across the Americas, Europe, the Nordics, the Gulf and Asia Pacific.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Learner reviews

Learner reviews cannot be loaded due to your cookie settings. Please and refresh the page to view this content.