• Deakin University

Transforming Digital Learning: Learning Design Meets Service Design

Bring powerful digital learning into your professional practice. Explore current issues and emerging trends in the field.

28,722 enrolled on this course

How do we transform the future practice of digital learning?

The demand for digital learning (and the experts who can deliver it) continues to grow rapidly.

In this course you’ll examine what online learning is, who needs it, who creates it and why. 

From the perspective of ‘teaching as a design science’, you’ll explore the design theories and practices that are transforming the future of digital learning and digital literacy.

By working with a variety of e-learning experts, you’ll acquire a range of practical strategies to apply in your own work. You’ll also contribute your own knowledge to this emerging and exciting field of education.

Download video: standard or HD


  • Week 1

    Digital learners and learning

    • Introduction to (digital) learning

      Meet the teaching team and discover who you'll be learning with as we start exploring what's transforming digital learning practice.

    • A world of digital learners

      Discover the world of global learners, what their diverse needs are and how digital learning is changing the landscape of education.

    • What is digital learning?

      Analyse what elements of the digital world create opportunities for learning.

    • Weekly wrap

      Reflect on the key ideas and principles covered in Week 1, test your knowledge and find out what's on for next week.

  • Week 2

    Design and digital practitioners

    • Design and learning

      Find out what's on for Week 2 as we begin our exploration of the relationship between learning and design.

    • Design thinking and service design

      Dive deeper into learner-centred approaches to digital learning and service design.

    • Transforming digital learning educators and teams

      Investigate how team-based collaboration is transforming digital learning practice before producing your own reflective professional practice plan.

    • It's a wrap

      Reflect on what you've learned in this course and how you will integrate this into your professional practice before testing your knowledge and considering your next steps.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe the diverse needs of global digital learners
  • Apply digital learning approaches to design and create premium digital learning experiences
  • Explain the role of team teaching and social learning in digital learning practices
  • Produce a reflective professional practice plan

Who is the course for?

This course would suit digital learning professionals, such as teachers, trainers and other educators - looking to broaden their knowledge of digital learning pedagogy. It may also be of interest to online learners.

Who will you learn with?

Director, Digital Learning at Deakin University. She works on digital learning innovation projects and researches in the areas of digital & social learning. @chieadachi/Twitter

Jo is a Lecturer in Digital Learning Innovation. She leads Uni-wide learning innovation projects, to build capacity in designing engaging, inclusive online learning experiences.

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021

Join this course



Join free and you will get:

  • Access to this course for 2 weeks
  • Includes any articles, videos, peer reviews and quizzes



Upgrade this course and you will get:

  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Tests to validate your learning
  • Certificate of Achievement to prove your success when you’re eligible
  • Download and print your Certificate of Achievement anytime

Want to know more? Check our FAQs

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Learner reviews

Learner reviews cannot be loaded due to your cookie settings. Please and refresh the page to view this content.

Join the conversation on social media

You can use the hashtag #FLdigitallearning to talk about this course on social media.