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Online course

Digital Skills: User Experience

Learn about why user experience (UX) is important, the research and design basics, and the tools and testing techniques used in UX

Discover the basics of user experience

User experience, known as UX, makes a huge difference to whether a digital product, or project, succeeds. On this course, you will learn what UX is and why it’s so important. You’ll learn the foundations of UX design and what distinguishes good from bad UX. You will also explore the UX design process; user research, designing your experience, using your goals and ideas to draw wireframes and then building usable prototypes.

Finally, we will look at the different techniques you can use to test and develop your designs, so that they’re ready to release to the market.

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Skip to 0 minutes and 10 secondsHi, I'm Jack, and I work in digital and analytics. And welcome to the User Experience Module.

Skip to 0 minutes and 15 secondsIn this model, there are five lessons: User experience - the basics; Understanding your users; Designing the experience; User testing; and Developing and releasing your design. By the end of this module, you should be able to understand what UX is, why it is important, and the foundations of UX design. Understand the design process and how to create a good UX design with activities such as user journeys, wireframes, and prototypes. Understand what user testing is and why it is important. And finally, understand interaction and visual design and the importance of analysing user data when developing and releasing your design. The module will be assessed in two ways.

Skip to 0 minutes and 56 secondsAt the end of each lesson, there is a multiple choice quiz containing five questions - all based on the content covered in the videos - to help you see how much you've learned. Additionally, at the end of the module, there is a task you can complete and upload to the site. In this task, you have the opportunity to go beyond what is taught in the videos and learn even more about the UX. We hope you enjoy the module.

What topics will you cover?

Week 1: Why is user experience important?

  • The foundations of UX design
  • What is ‘good usability’?

Week 2: User experience basics

  • The importance of user research
  • User journeys
  • Visual design
  • Structuring your site
  • Wireframes and interactive prototypes

Week 3: Tools and testing

  • Types of user testing
  • Interaction design
  • The importance of analysing data

When would you like to start?

  • Available now

What will you achieve?

By the end of the course, you'll be able to...

  • Describe what user experience (UX) is and why it is important
  • Explain the foundations of UX design and the impact it can have on your business
  • Identify the key approach, attitude and process elements which are necessary for UX design
  • Describe the ‘design’, ‘develop’ and ‘release’ stage of the UX process and what ‘user journeys’ are
  • Identify the concepts of information architecture and the importance of good structure for usability
  • Identify the concepts and explain reasons for creating prototypes
  • Explain the how and why of drawing wireframes, the importance of low-to-high detail and the benefits of interactive prototypes

Who is the course for?

This course is for those seeking to develop their entrepreneurial skills, preparing to enter the workplace or looking to change careers. No previous experience or qualifications required.

Interested in growing your digital skills more widely? Discover more Digital Skills courses from Accenture.

Who will you learn with?

Celia Romaniuk

Celia has 20 years of design experience to her name — specializing in design leadership and culture, interaction design and user experience, service strategy and experience design.

Who developed the course?

Accenture Digital Skills is a free, interactive series of courses which help and prepare people to build the digital skills necessary to gain a job or start a business.

Learners collage mobile
What's included?

Accenture are offering everyone who joins this course a free digital upgrade, so that you can experience the full benefits of studying online for free. This means that you get:

  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Tests to validate your learning
  • A PDF Certificate of Achievement to prove your success when you’re eligible
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