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Divisional Performance Measurement: How to Achieve Operational Excellence

Learn how to enhance the performance of divisional structures with the right operational and financial performance measures.

Divisional Performance Measurement: How to Achieve Operational Excellence
  • Duration2 weeks
  • Weekly study5 hours
  • 100% onlineTry this course for free
  • Included in an ExpertTrackCourse 5 of 5
  • Get full ExpertTrack access$39/month

Most large companies are comprised of divisionalised structures. How does the performance of each sector contribute to achieving the company’s wider strategic goals?

Both financial and operational measures are important to business objectives. This course will introduce you to the different types of divisionalisation and methods of measuring performance.

You’ll learn how to evaluate and compare the performance of different divisions of a business in order to chart success and spot where improvements can be made.

You’ll find out how to make critical analyses of the roles and responsibilities of these different operating segments.

You’ll also design financial and operational performance measures to help you achieve these goals.

Discover how to achieve a balanced scorecard

The balanced scorecard (BSC) is one of the best-known performance metrics that an organisation can use. You’ll have the chance to learn all about this framework, and how it links a vision to strategic objectives, targets and initiatives in order to implement and manage strategy.

Learn how to calculate ROI

How does a company evaluate the efficiency of an investment or compare the efficiency of a number of different investments using ROI?

ROI is a useful tool for evaluating a various business opportunities: technology investments, marketing campaigns, business process projects and more.

You’ll find out how ROI is used to measure the profitability of investment centres, how to calculate return on investment, what represents a good return on investment, and the problems with ROI.

What topics will you cover?

  • Introduction and evaluation of centralisation and decentralisation
  • Calculate, compare and contrast a division’s return on investment and residual income
  • Introduction to the concept of transfer pricing
  • Calculation of transfer prices
  • The limitations of division performance measures

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe the different bases of divisionalisation
  • Evaluate the use of different types of profit to measure performance
  • Identify the differences between types of responsibility centres
  • Discuss and critically analyse the limitations of divisional performance measures

Who is the course for?

This ExpertTrack is designed for anyone looking to build their financial data analysis and interested in using data for business decision making.

It will be of particular interest to people in senior management and leadership roles who lack an accounting background, especially if you wish to learn the skills to help you make better decisions and advance your career.

Who developed the course?

Coventry University

Coventry secured gold in the UK Government’s 2017 Teaching Excellence Framework (TEF) and is University of the Year for Student Experience in The Times & The Sunday Times Good University Guide 2019.

  • Established1992
  • LocationCoventry

About this ExpertTrack

Unlock the financial and organisational potential of a business with balanced scorecards and other strategic analysis tools.

Start learning today - free 7-day trial

After your free trial you can:

  • Pay $39 per month to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Work at your own pace and set your own deadlines at every stage
  • Only pay while you’re learning; the subscription will cancel automatically when you finish
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
  • Keep access to the content of courses you complete even after your subscription ends