Online course in Business & Management

Business Fundamentals: Effective Communication

Gain a practical grounding in communication to boost your personal effectiveness, save you time and reduce your stress levels.

  • Duration 4 weeks
  • Weekly study 3 hours
  • Learn Free
  • Extra benefits From $69 Find out more
  • Accreditation Available More info
This course is part of the Business and Finance Fundamentals and Business Fundamentals programs, which will enable you to master this subject in depth.

Improve your written and verbal communication skills

Faced with a daily deluge of information, we have never had greater need of clear communication skills.

This online course offers you a practical grounding in using a range of communication media, to boost your personal effectiveness, save you time and reduce your stress levels.

You will discover the principles of writing influential emails, reports and proposals. You will find new confidence in your ability to make convincing presentations and conduct productive meetings. And you will develop communication approaches that are sensitive to cultural and personal differences.

What topics will you cover?

  • Making effective phone calls and writing emails
  • Online communication in a professional context
  • Delivering effective presentations
  • Writing professional reports and proposals
  • Conducting productive meetings
  • The future trends in professional communication

Who is this accredited by?

EOCCS: This course is accredited by EOCCS, the first international quality benchmark for online courses in business and management education.

When would you like to start?

Most FutureLearn courses run multiple times. Every run of a course has a set start date but you can join it and work through it after it starts. Find out more

What will you achieve?

By the end of the course, you'll be able to...

  • Apply and understand principles of effective communication in a range of media
  • Improve your writing skills for greater work and study success
  • Apply simple but powerful frameworks to get more out of email and telephone calls in less time
  • Design and create more convincing presentations and run more productive meetings
  • Develop cultural and interpersonal sensitivity in your communication behaviour

Who is the course for?

This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication.

For further information about registration, the final assessment course, your eligibility and the BA in Business Management, visit the Open University website.

IMPORTANT! If you are aiming to use your study of courses in the Business and Finance Fundamentals program to obtain academic credit, please be aware that the final planned presentation of the Open University Assessment Course BXM191 Business and Finance Fundamentals in Practice starts October 2020. Please ensure that you allow yourself enough time to obtain all eight Certificates of Achievement from courses in the program before registering for the Assessment Course. Details of runs of the relevant FutureLearn courses in 2019 and 2020 are available here.

What do people say about this course?

I have found many useful pieces of information, and advice from fellow learners, that I can apply in the workplace to better my skills even further.

Katherine Bower

Who will you learn with?

Hilary Collins

Hilary Collins

Hilary is a strategic design academic with research interests in the economic and cultural role of the creative industries. She teaches OU courses in Strategy and Design Thinking

Who developed the course?

The Open University (OU) is the largest academic institution in the UK and a world leader in flexible distance learning, with a mission to be open to people, places, methods and ideas.

A pioneer in flexible learning for over 30 years, The Open University Business School delivers transformational, high quality business and management education which is quality assured.

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  • Access to this course for 6 weeks

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  • The freedom to keep access to any course you've achieved a digital Certificate of Achievement on, for as long as the course exists on FutureLearn
  • The flexibility to complete your choice of short courses in your own time within the year
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