Emotional Intelligence at Work
Explore how emotional intelligence helps us to understand ourselves and others, resolve conflict and build better relationships.
Duration
2 weeksWeekly study
3 hours100% online
How it works
Emotional Intelligence at Work
Explore the meaning of emotional intelligence
What is emotional intelligence, and why is it important? On this course, you’ll explore how emotional intelligence influences not only our relationships with others but also with ourselves.
As well as exploring the origins of emotional intelligence, you’ll also learn about the key theorists who have attempted to define, develop and discuss this fascinating construct.
Discover why emotional intelligence is so important
Emotional intelligence is a sought-after skill. You’ll learn about how it’s different from ‘traditional’ intelligence, as well as how it can be used to develop relationships and guide self-development.
To give a balanced view of the subject, you’ll also look at some of the criticisms of emotional intelligence research.
Develop your emotional intelligence skills
By exploring the emotional intelligence definition and some of the key concepts surrounding it, you can develop your own emotional intelligence skills.
You’ll be able to identify some of the central components of this vital soft skill, and how they can be applied in certain situations.
Understand how emotional intelligence improves performance in the workplace
By the end of this course, you’ll also understand how emotional intelligence at work can be used. You’ll examine ways in which it’s measured, as well as how it can be applied in various organisational settings.
These emotional intelligence examples can help give you context for how it is used in the workplace.
What topics will you cover?
- The origins of emotional intelligence
- The trait, ability and mixed models of emotional intelligence
- How to measure emotional intelligence
- Criticisms of emotional intelligence research
- How emotional intelligence can be applied in organisational settings
- Emotional intelligence interventions
When would you like to start?
Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.
Available now
Learning on this course
On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.
What will you achieve?
By the end of the course, you‘ll be able to...
- Describe and define emotional intelligence and identify its components
- Identify differences between trait, ability and mixed models of emotional intelligence
- Apply the concept of emotional intelligence to a workplace setting
- Demonstrate what makes emotional intelligence different from ‘traditional’ intelligence
- Explain how emotional intelligence can be used to improve inter-personal relationships and guide self-development
- Compare and contrast interventions designed to develop emotional intelligence in the workplace
- Evaluate the strengths and limitations of emotional intelligence research
Who is the course for?
This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing emotional intelligence skills. It is part of the MSc Business and Organisational Psychology, which is accredited by the Association for Business Psychology.
Please note that the individuals detailed in the ‘Who will you learn with?’ section below, are current staff members and may be subject to change.*
Who will you learn with?
Andre Soares PhD, MSc, BSc, FHEA, CPsychol – assistant professor in business and occupational psychology at Coventry University
Who developed the course?
Coventry University
Coventry secured 5 QS Stars for Teaching and Online Learning in the QS World University Ranking 2020 and has received No. 1 in the world for Massive Open Online Courses in MoocLab’s World University Ranking 2021.
Established
1992Location
Coventry
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Ways to learn
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Subscribe to Unlimited
$27.99/month
Automatically renews
Access hundreds of courses
- Access to this course
- Access to ALL eligible short courses
- Learn at your own pace
- Discuss your learning in comments
- Digital certificate when you're eligible
Buy this course
$49
One-off payment
Unlock your expertise
- Access to this course
- Learn at your own pace
- Discuss your learning in comments
- Printed and digital certificate when you’re eligible
Join with limited access
Free
Try before you buy
- Limited access to course content for 2 weeks
Find out more about certificates, Unlimited or buying a course (Upgrades) | |||
Find out more about certificates, Unlimited or buying a course (Upgrades)
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- Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
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Join a global classroom
- Experience the power of social learning, and get inspired by an international network of learners
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Map your progress
- As you work through the course, use notifications and the Progress page to guide your learning
- Whenever you’re ready, mark each step as complete, you’re in control
- Complete 90% of course steps and all of the assessments to earn your certificate
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