Emotional Intelligence at Work
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Understand how emotional intelligence improves performance in the workplace
On this course you will explore how emotional intelligence influences not only our relationships with others but also with ourselves.
You will be introduced to the origins of emotional intelligence and key theorists who have attempted to define, develop and discuss this fascinating construct.
You will examine ways in which emotional intelligence can be measured, how emotional intelligence can be applied within organisational settings and whether it is possible for someone to be taught how to become more emotionally intelligent.
What topics will you cover?
• The origins of emotional intelligence
• The trait, ability and mixed models of emotional intelligence
• How to measure emotional intelligence
• Criticisms of emotional intelligence research
• How emotional intelligence can be applied in organisational settings
• Emotional intelligence interventions
When would you like to start?
What will you achieve?
By the end of the course, you'll be able to...
Who is the course for?
This course is for anyone with a professional or personal interest in exploring emotional intelligence in workplace settings. It is suitable for those with a background in business, psychology or with relevant work experience and for those who wish to expand their existing knowledge of emotional intelligence. It is part of the MSc Business and Organisational Psychology, which is accredited by the Association for Business Psychology.
Who will you learn with?
Anthony Thompson
MSc Occupational Psychology, BSc (Hons) Psychology, FHEA, MBPsS.
Doctoral researcher specialising in workplace behaviour change, business psychology consultant, test user: ability and MBTI qualified.
Who developed the course?
Coventry secured a gold rating in the UK government’s 2017 Teaching Excellence Framework (TEF) and is the country’s top modern university in the Guardian University Guide 2018.
Advance your career with a degree
What's different about this course?
Since 2017 you have been able to take a degree on FutureLearn. This free course is a bit like a starter course for a degree — it should give you a flavour of the degree subject but can also be your first step towards a degree qualification.
If you enjoy this course you can apply to join the program it’s part of to start working towards a degree on FutureLearn.
Don’t worry, you can still take the course without doing a full degree!
How do degrees work on FutureLearn?
Which program and degree is this course part of?
This course is part of the program Individual Differences at Work, which is one of the building blocks that leads to a degree in MSc Business and Organisational Psychology.
Explore how and why individuals differ from one another and the methods that psychologists use to measure these differences.