• University of Michigan logo

High Stakes Leadership: Leading in Times of Crisis

Study this course to learn the essential crisis management skills you need to lead your team through crises when they hit.

1,619 enrolled on this course

A women with colleagues in the background

Learn how to lead your business to survive and thrive through crises

This course is designed to teach leaders how to manage a business through crises and how to implement crisis management strategies.

As the world adapts to new ways of working in the face of the coronavirus pandemic, crisis management is now more relevant than ever.

Learn how the VUCA world is making crises more common

Throughout the course, you’ll learn directly from business leaders about the strategies they have used to manage the different crises, and you’ll also learn how the VUCA (volatility, uncertainty, complexity, and ambiguity) world is making crises more common. The topics covered in this course are particularly relevant in the wake of the global COVID-19 pandemic. Many course examples will reference lessons leaders around the world have learned during this far-reaching healthcare crisis.

Decipher how to build resilience and anticipate potential threats

When it comes to future crises, it is a matter of when not if. This course will show you the main characteristics of resilient organisations and help you learn and apply techniques for building resilience in your organisation.

It’s packed with practical advice like how to prepare by planning ahead and anticipating potential threats so you’re ready to adapt to changing conditions.

You’ll learn hands-on techniques for designing frameworks that will help you effectively cope with different scenarios you’ll face in the future.

Discover how to lead through a crisis with the University of Michigan

When a crisis hits, your team will look to you for guidance. Studying this course with experts from the University of Michigan will help you build the skills you need to lead your team through crises and be well prepared to tackle the uniquely challenging nature of a crisis when it hits.

What topics will you cover?

  • Why the VUCA world is making crises more common
  • Characteristics of resilient organizations and ways to increase resilience
  • Stakeholder value propositions and how these are threatened during a crisis
  • Organizing frameworks for estimating the types of crises an organization might encounter
  • The unique and challenging nature of the crisis environment
  • The fundamentals of crisis leadership
  • Building a plan to prepare yourself, your team, and your organization for your next major crisis—which, in today’s world, is not so much an “if”, as a “when”.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • You will learn to develop and apply develop an exceptional set of crisis-leadership tools that will serve you well throughout your professional career.
  • You will learn how to effectively navigate the challenges of significant organizational disruptions
  • You will learn why the VUCA world is making crises more common
  • Characteristics of resilient organizations and ways to increase resilience

Who is the course for?

This course is designed for all leaders who want to prepare themselves for leading through a crisis and navigate the challenges of significant organisational disruptions.

Who will you learn with?

I'm a Clinical Professor at Michigan's Ross School of Business. I teach Crisis Leadership and Entrepreneurship. Former co-founder of JetBlue Airways, Chief Flight Instructor at TOPGUN, & EdTech Exec.

Who developed the course?

University of Michigan

As the #1 public research university in the United States, U-M has been a leader in research, learning, and teaching for more than 200 years, with 102 Grad programs in the top 10 — U.S. News & World Report (2019).

  • Established

  • Location

    Ann Arbor, Michigan, USA
  • World ranking

    Top 30Source: Times Higher Education World University Rankings 2020

Ways to learn

Buy this course

Subscribe to Unlimited

Join with limited access

Choose the best way to learn for you!


One-off payment


Automatically renews


Unlock your expertiseAccess thousands of coursesTry this course - with limits
Access to this courseticktickLimited to 4 weeks
Access to ALL eligible coursescrosstickcross
Learn at your own paceticktickcross
Discuss your learning in commentstickticktick
Tests to check your learningticktickcross
Certificate when you're eligiblePrinted and digitalDigital onlycross
Buy this course

Ways to learn

Subscribe to Unlimited to access this course and thousands of other short courses or buy just this course for extra benefits. Or, join with limited access.

Subscribe to Unlimited


Automatically renews

Access thousands of courses

  • Access to this course
  • Access to ALL eligible short courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Tests to boost your learning
  • Digital certificate when you're eligible

Buy this course


One-off payment

Unlock your expertise

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Tests to boost your learning
  • Printed and digital certificate when you’re eligible

Join with limited access


Try before you buy

  • Limited access to course content for 4 weeks

Find out more about certificates, Unlimited or buying a course (Upgrades)

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

Learner reviews

Learner reviews cannot be loaded due to your cookie settings. Please and refresh the page to view this content.

Do you know someone who'd love this course? Tell them about it...