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Introduction to User Experience Principles and Processes

Learn the basics of the UX design process, how to conduct effective user research, and kickstart your career in user experience.

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Introduction to User Experience Principles and Processes
  • Duration

    6 weeks
  • Weekly study

    3 hours
  • 100% online

    Learn at your own paceHow it works
  • Included in an ExpertTrack

    Course 1 of 6
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    $39/monthFind out more

Discover UX research and design tools and learn the value of user-centred design

On this UX course, you’ll be introduced to key topics in the fields of UX research and design, and build your skills and understanding of UX.

Learn how to do effective UX research and conduct UX interviews

Led by experts at the University of Michigan, you’ll learn exactly what’s involved in conducting effective UX research.

You’ll learn about the process of conducting UX interviews and evaluating and analysing products and systems using the core principles of good design.

Discover the art of UX sketching

As well as exploring the role and skills of UX researchers, you’ll have the chance to learn about UX sketching and prototyping for developing new design concepts.

As you explore the fascinating work involved in UX Design, you’ll discover new design solutions and learn how to create UX prototypes with different levels of intricacy.

Explore UI design Heuristics

This UX training course will also enable you to probe deeper into design principles as you learn about design heuristics and how they should impact the UX design process.

Through an exploration of the different phases of UX research and design, this course will ultimately enable you to discover how to learn from inevitable design mistakes, improve on them, and work towards creating a product with a great UX.

What topics will you cover?

  • What is UX? What are UX Research and Design?
  • UX Design Overview
  • How Do People Perceive Information?
  • How Do People Act in the World?
  • Design Heuristics
  • Heuristic Evaluation and Course Wrap-up

Prove you're job ready

Highlight the new, job-relevant skills you’ve gained and supplement existing qualifications with a hard-earned, industry-specific digital certificate – plus one for every course within your ExpertTrack.

  • Learn the latest in your chosen industry or subject.
  • Complete each course and pass assessments.
  • Receive certificates validated by the educating organisation.
  • Impress employers with learning outcomes you can add to your CV.
  • Make your career dreams a reality.

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Learning on this course

You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Explore the skills needed for UX research and design
  • Assess user needs and assess possible designs
  • Perform a micro-usability test
  • Reflect on how UX designers use sketching and prototyping to develop design concepts
  • Explore how to incorporate a user-centered focus into the design process
  • Describe the key features of human behavior and their impact on the design of interactive systems
  • Apply techniques for critiquing and designing interactive systems based on human capabilities and behavior

Who is the course for?

This course is designed for anyone who wants to gain UX training and experience in UX principles and processes, as well as UX research.

Who developed the course?

University of Michigan

As the #1 public research university in the United States, U-M has been a leader in research, learning, and teaching for more than 200 years, with 102 Grad programs in the top 10 — U.S. News & World Report (2019).

  • Established

    1817
  • Location

    Ann Arbor, Michigan, USA
  • World ranking

    Top 30Source: Times Higher Education World University Rankings 2020

About this ExpertTrack

Advance your skills in user-centred UX design and start your journey towards a career in UX or UX research.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps, but you can complete them as quickly or slowly as you like
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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Start learning today - free 7-day trial

After your free trial you can:

  • Pay $39 per month to keep learning online
  • Have complete control over your subscription; you can cancel any time
  • Work at your own pace and set your own deadlines at every stage
  • Only pay while you’re learning; the subscription will cancel automatically when you finish
  • Complete online assessments to test your knowledge and prove your skills
  • Earn digital course certificates and a final award that you can share online, with potential employers, and your professional network
  • Keep access to the content of courses you complete even after your subscription ends

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