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Key Skills for AI-Driven Electronic Health Records & Data Management

Use generative AI to streamline EHR documentation, workflows, and analytics without coding.

The CPD Certification Service

This course has been certified by the CPD Certification Service as conforming to continuing professional development principles. Find out more.

Streamline health records using accessible AI tools

How can you reduce administrative burden in healthcare while improving patient care? Electronic health record systems often create as many challenges as they solve, with documentation requirements consuming time that could be spent with patients.

On this course you’ll learn how to use generative AI tools to automate routine tasks, improve workflows, and enhance data management without requiring coding skills.

Assess readiness for generative AI in healthcare

Examine current challenges in EHR systems and understand how AI can address them. You’ll learn to evaluate your organisation’s readiness for implementing AI tools and identify opportunities for workflow improvements.

This assessment helps you implement AI solutions strategically rather than adopting technology without clear benefits.

Automate documentation and improve efficiency

Learn to apply no-code AI tools to automate routine documentation tasks across clinical settings. You’ll see how these solutions can save significant time each week while maintaining documentation quality.

Streamlining these processes helps reduce clinician fatigue and allows more time for direct patient care.

Explore additional applications and governance

Discover AI applications for patient education, medical coding, and clinical analytics. You’ll learn to implement these tools with appropriate monitoring frameworks and ethical governance.

Understanding governance ensures AI adoption delivers long-term benefits while maintaining patient safety and data security.

You may like to undertake more sustained study on this topic through our ExpertTrack: AI Applications in Healthcare

Syllabus

  • Week 1

    Introduction & Gen AI Readiness for EHRs

    • Lesson 1: Introduction to Entire Course

      Introduction to the course, key topics to be covered, and call to action.

    • Lesson 2: Why Gen AI Matters for Electronic Health Records

      This module builds foundational understanding of why EHRs create friction in daily healthcare work and how Generative AI can address key challenges.

    • Lesson 3: What Leading EHRs Are Already Doing

      This lesson explores how top EHR vendors like Epic, Cerner, and Meditech are integrating Gen AI tools into clinical workflows. Learners also understand the different forms Gen AI can take in a clinical system, agents, bots.

    • Lesson 4: Are You Ready for Gen AI powered EHRs’?

      Learners assessed their organisational and personal readiness to adopt Gen AI in EHRs, using self-assessment tools and guidance to evaluate solutions and overcome implementation barriers.

  • Week 2

    Enhancing EHR Documentation & Workflow Efficiency with Gen AI

    • Lesson 5: From Free Text to Structured Clinical Documentation & Summaries

      This lesson helps learners understand the value of structured documentation. They explore tools that turn free-text notes into structured, searchable formats and practice generating concise, accurate summaries.

    • Lesson 6: Voice to Clinical Note: Ambient & Scribe Solutions

      Learners discover how ambient and voice-first Gen AI solutions can reduce typing time and improve documentation quality. They watch practical demos and test voice-to-text solutions to create structured notes in real time.

    • Lesson 7: Gen AI Clinical Assistants

      Learners explored virtual clinical assistants that extend beyond documentation, supporting decision-making, education, and patient engagement through AI tools for summaries and care delivery.

  • Week 3

    Gen AI-Powered Patient Education, Revenue Cycle Management & Analytics

    • Lesson 8: Gen AI for Patient Education & Summaries

      Learners gain skills in turning raw EHR data into personalised narratives for both clinical handoffs and patient understanding. They explore tools that generate education materials and improve shared decision-making.

    • Lesson 9: Gen AI Assistants for Revenue Cycle Management & Coding

      This lesson demonstrates how Gen AI can reduce manual effort in billing, coding, and pre-authorisations. Learners get hands-on exposure to automating CPT/ICD code generation and streamlining the revenue cycle.

    • Lesson 10: Gen AI for EHR Dashboards & Decision Intelligence

      Learners explore how Gen AI can extract insights from EHR data and create meaningful visualisations. This lesson emphasises building no-code dashboards, generating patient cohorts, and applying predictive analytics.

  • Week 4

    Gen AI Implementation alongside EHRs, Governance & Sustainability

    • Lesson 11: Planning & Governance for Gen AI

      Learners are guided through the key governance elements for safe, ethical AI implementation, including stakeholder roles, bias mitigation, and trust-building. They leave with a sample governance model and AI playbook.

    • Lesson 12: Interoperability & Integration essentials for Gen AI powered EHRs’

      This lesson demystifies how Gen AI tools connect with EHR systems using standards like FHIR and SMART-on-FHIR. Learners also explore training and support structures to ensure long-term tool adoption.

    • Lesson 13: Evaluation & Monitoring of GenAI Tools

      Learners learn how to evaluate the performance of AI tools post-deployment using KPIs, feedback loops, and usage metrics. They design a simple monitoring dashboard and feedback improvement cycle. 

    • Lesson 14: Course Wrap-up

      Wrap up your learning journey and see how Gen AI can help you transform EHR workflows, boost efficiency, and deliver smarter, patient-centred care.

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

The CPD Certification Service was established in 1996 and is the leading independent CPD accreditation institution operating across industry sectors to complement the CPD policies of professional and academic bodies.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Explain key EHR challenges and how Gen AI can improve clinical and operational workflows
  • Apply Gen AI tools to streamline documentation and automate routine healthcare tasks.
  • Identify Gen AI use cases that enhance patient education, coding, and clinical analytics.
  • Optimize Gen AI implementation through effective governance, integration, and performance monitoring.

Who is the course for?

This course is ideal for physicians, nurses, medical coders, administrators, and health IT professionals who want to streamline EHR systems and improve care delivery through practical generative AI applications.

Who will you learn with?

Who developed the course?

Starweaver

Starweaver is a next generation platform that engages your workforce as no other. Combining business and technical skills, Starweaver provides real-time skill building that is in line with your business objectives and strategies, and in your associates day to day tasks and jobs.

What's included?

This is a premium course. These courses are designed for professionals from specific industries looking to learn with a smaller group of like-minded individuals.

  • Learn best practices from experts
  • Learn from the experience of other health professionals
  • Fit learning around your schedule with unlimited access
  • Get evidence of learning outcomes and CPD hours
  • Certificate of Achievement to prove your success when you're eligible
  • Download and print your Certificate of Achievement anytime

Still want to know more? Check out our FAQs

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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