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Leading Culturally Diverse Teams in the Workplace

Explore why cultural diversity matters in the workplace and how multicultural teams can benefit your organisation.

3,619 enrolled on this course

Collage of headshots of people around the world exemplifying diversity

Leading Culturally Diverse Teams in the Workplace

3,619 enrolled on this course

  • 2 weeks

  • 3 hours per week

  • Accreditation available

  • Digital certificate when eligible

  • Intermediate level

Find out more about how to join this course

Learn how to effectively manage multicultural teams.

Cultural diversity in the workplace allows organisations to benefit from differing opinions and approaches. Cross-cultural management is integral to the successful performance of teams.

On this course, you will gain global perspectives on the impact of cultural diversity both its challenges and benefits to teams, and learn how to lead and communicate with a diverse and inclusive team. Upon completion, you will be ready to apply what you’ve learnt in your own workplace.

Start learning for free, and upgrade to receive CPD certification for successfully completing the course and assessments.

Skip to 0 minutes and 1 second LEE MARTIN: Do you work in a culturally diverse team?

Skip to 0 minutes and 8 seconds As globalisation increases, diverse teams are becoming more common. Different cultural norms and expectations can lead to misunderstandings or conflict between team members, but cultural diversity also presents opportunities. The question is, how do we harness the benefits while minimising the challenges? In this course, you’ll be exposed to cutting-edge ideas and frameworks from some of the world’s leading scholars on cultural diversity. You’ll also be encouraged to apply these ideas to your own situation. So whether you are a professional working in multicultural teams or a leader in a global organisation, this course will give you new insights and practical strategies to harness the cultural diversity in your team.

What topics will you cover?

  • Cultures and Cultural Diversity
  • Cultural Diversity in Your Team
  • Opportunities and challenges of multicultural teams
  • Using the MBI Model
  • Global Virtual Teams (GVTs)
  • Leading Effectively in GVTs

Who is this accredited by?

The CPD Certification Service
The CPD Certification Service:

This course has been certified by the CPD Certification Service, which means it can be used to provide evidence of your continuing professional development.

The Employee Mobility Institute
The Employee Mobility Institute:

This course is recognised by The Employee Mobility Institute – Australasia’s Global Workforce Management Industry Group. Learners who successfully complete the assessment will earn 20 CPD points.

When would you like to start?

Start straight away and join a global classroom of learners. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Describe cultures and their dimensions
  • Identify cultural diversity within your teams and understand the opportunities and challenges of multicultural teams
  • Explore cultural diversity to maximise its benefits and enhance decision-making capabilities in multicultural teams

Who is the course for?

This course is for employees who lead or work in a culturally diverse organisation. This includes leaders of global organisations or outsourced and offshore teams.

Who will you learn with?

Dr Puva P Arumugam has a keen interest in performing arts and multicultural migrant identity research and education. She has a PhD in Cultural Studies and Theatre Studies.

Dr. Sneha Chrispal is a Lecturer in Management at Deakin. Her research interests lie in inequality, diversity, and organisations. Her industry experience is in operations and strategy.

Who developed the course?

Deakin University

Deakin University is one of Australia’s largest universities with more than 61,000 students and over 15,000 online.

  • Established

    1974
  • Location

    Melbourne, Australia
  • World ranking

    Top 280Source: QS World University Rankings 2021

Deakin Business School

Deakin Business School prepares graduates for careers of the future. We harness emerging technologies to facilitate innovative, borderless, socially responsible and personalised education.

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Ways to learn

Choose the best way to learn for you!

Subscribe & save

$189.99 for one year

Automatically renews

Develop skills to further your career

  • Access to this course
  • Access to 1,000+ courses
  • Learn at your own pace
  • Discuss your learning in comments
  • Tests to boost your learning
  • Digital certificate when you're eligible

Cancel for free anytime

Buy this course

$69/one-off payment

Fulfill your current learning need

  • Access to this course
  • Learn at your own pace
  • Discuss your learning in comments
  • Tests to boost your learning
  • Printed and digital certificate when you’re eligible

Limited access

Free

Sample the course materials

  • Access expires 20 Feb 2023

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 28 February 2023 at 23:59 (UTC). T&Cs apply.

Find out more about certificates, Unlimited or buying a course (Upgrades)

Sale price available until 28 February 2023 at 23:59 (UTC). T&Cs apply.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

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