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Leadership Skills and Change Management in Uncertain Times

Develop your leadership arsenal and change management skills alongside the former director of the C.I.A, General David Petraeus.

831 enrolled on this course

Image of General David Petraeus
  • Duration

    2 weeks
  • Weekly study

    2 hours

Become a master of leadership with Ducere Global Business School

Change is inevitable and though it can be disruptive, it is also imperative for organisational success. As a leader, being able to adapt to change and effectively carry out change management is key in helping to move your team forward.

On this two-week course, you’ll delve into change management and how it can be used to drive acceptance, improve productivity, and increase employee retention.

You’ll master the art of leadership in change management as you learn from the former US Director of the C.I.A, General David Petraeus. By the end, you’ll have the leadership skills to overcome complex challenges during uncertain times.

Develop key change management skills

Guided by global leaders and insightful videos, you’ll delve into how complex changes impact organisations.

With this knowledge, you’ll learn crucial change management skills to help you minimise disruption within the business.

Drive change using business strategies and communications skills

Next, you’ll develop the skills necessary to drive change in an organisation through unique business strategies and communication skills.

You’ll discover the power of storytelling as well as the negative side of uncertainty, such as fear, to understand how you can navigate these complex challenges.

Develop your emotional intelligence to guide crisis leadership

Finally, you’ll learn how to improve your emotional intelligence to ensure you can be an effective leader during times of crisis.

With expert guidance throughout the course, you’ll finish with the crucial leadership skills to help you face complex challenges and changes with confidence.

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  • Week 1

    What are Complex Changes in Business?

    • A few Introductions...

      Let's get to know each other before we head into learning.

    • Complex Change in Business Defined

      Managing change is a critical component of any major organizational transformation. Through change management practices, organisations can create leaders who will be change agents and change the behaviours of teams and employees.

    • Watch: Dr Orna Berry discusses change in business

      Dr. Orna Berry, Israel's Chief Scientist (1997-2000) discusses the impact of change and the importance of preserving relationships with your team.

    • Watch: General David Petraeus discusses managing change.

      General David Petraeus, former US Director of the Central Intelligence Agency and General for US Army, details the specifics of managing change.

    • Watch: Professor Muhammad Yunus discusses speed of change

      Especially within organisational change, the speed and willingness to accept change can vary. Leadership can impact this speed positively or negatively.

    • Watch: Ms. Elizabeth Broderick discusses how small changes can have big results

      Ms. Elizabeth Broderick, Australian Human Rights Sex Discrimination Commissioner, discusses how organisational problems can lead to lasting change.

    • Wrap-Up

      After reviewing the videos from Ducere's Global Leaders, you should be ready to put some of these key skills to action.

  • Week 2

    Impact of Uncertainty

    • When Changes are Complex

      In times of significant upheaval, how do you guide your team into battle?

    • Storytelling, Dialogue and Whole System Work During Change

      How we present change to our teams or handle challenges can have a significant impact on the success of the change. Learn about the power of storytelling and dialogue to guide your organisation.

    • Watch: The Greatest of Challenges with Margaret Jackson

      Ms Margaret Jackson, Chairperson of Qantas Airways (2000-2007) discusses the unique challenges of leading an organisation during the September 11th attacks.

    • The Negative Side of Uncertainty

      Uncertainty (or often fear) is a powerful emotion that will drive your decisions, the actions of your team and the decisions of your customers. Understand the negative aspects that accompany change.

Learning on this course

On every step of the course you can meet other learners, share your ideas and join in with active discussions in the comments.

What will you achieve?

By the end of the course, you‘ll be able to...

  • Evaluate the definition of organisational change
  • Describe the elements of organisational change
  • Assess the skills necessary to lead during change
  • Explain the necessity of strong communication skills during change
  • Develop the skills to overcome fear and uncertainty while leading

Who is the course for?

This course is designed for anyone who wants to advance their leadership and change management skills.

Who developed the course?

Ducere Global Business School

Ducere Global Business School is a recognised leader in university – enterprise collaborations, to design and deliver degrees that have real career impact.

Learning on FutureLearn

Your learning, your rules

  • Courses are split into weeks, activities, and steps to help you keep track of your learning
  • Learn through a mix of bite-sized videos, long- and short-form articles, audio, and practical activities
  • Stay motivated by using the Progress page to keep track of your step completion and assessment scores

Join a global classroom

  • Experience the power of social learning, and get inspired by an international network of learners
  • Share ideas with your peers and course educators on every step of the course
  • Join the conversation by reading, @ing, liking, bookmarking, and replying to comments from others

Map your progress

  • As you work through the course, use notifications and the Progress page to guide your learning
  • Whenever you’re ready, mark each step as complete, you’re in control
  • Complete 90% of course steps and all of the assessments to earn your certificate

Want to know more about learning on FutureLearn? Using FutureLearn

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