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Online course

People Management Skills

Get an introduction to people management and develop your own management style.

People Management Skills

Discover how to become a confident line manager

Line managers play an important role in organisations, from the day-to-day management of people to the implementation of company policy.

But the journey to becoming a line manager can be challenging, with new managers often feeling overwhelmed.

On this course, you’ll get an introduction to people management, and explore different management styles.

You’ll learn about best practice processes in recruitment and induction, and identify market trends that will impact your organisation.

You’ll discover how to develop teams and individuals, and manage good workplace performance.

What topics will you cover?

  • Overview of approaches to management
  • Introduction to the labour market and recruitment processes
  • Learning and development for individuals and teams
  • Introduction to performance management and appraisals
  • Managing absence
  • Overview of well-being at work

When would you like to start?

  • Available now
  • Date to be announced

What will you achieve?

By the end of the course, you'll be able to...

  • Explore elements of managing absence and supporting employees returning to work
  • Assess the current labour market conditions and trends for your organisation
  • Explore good practice in both recruitment and induction
  • Describe effective ways of developing both teams and individuals
  • Explore approaches to managing good workplace performance
  • Describe ways to address shortfalls in performance
  • Discuss the need to maintain a healthy workforce
  • Reflect on your own management style

Who is the course for?

This course is aimed at new and aspiring people managers (line managers). It may also be of interest to small to medium sized organisations that do not have the support of an HR function.

Who will you learn with?

Andy Lancaster

As Head of Learning & Development Content at the Chartered Institute of Personnel and Development I oversee programmes, qualifications and resources for L&D and management (Twitter @AndyLancasterUK).

David Hayden

My role is an L&D Consultant at the Chartered Institute of Personnel and Development I design and deliver a range of programmes across the UK, Asia and the Middle East. (Twitter @HaydenDavidhrd)

Michelle Parry-Slater

I run an L&D consultancy to support businesses to offer more engaging, efficient, enjoyable and effective workplace learning, blending the best of digital, social and face to face learning methods.

Jo Squires

I'm a learning and development content producer at the Chartered Institute of Personnel and Development. I create videos, articles, animations and podcasts to help people professionals learn.

Who developed the course?

The CIPD is the professional body for HR and people development. The not-for-profit organisation offers professional training and accreditation for those working in HR and learning and development.

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Join this course

Free

  • Access to this course for 7 weeks
  • Includes any articles, videos, peer reviews and quizzes

Upgrade - $49

  • Unlimited access to this course
  • Includes any articles, videos, peer reviews and quizzes
  • Certificate of Achievement to prove your success when you're eligible

Get a taste of this course

Find out what this course is like by previewing some of the course steps before you join:

  • Welcome!
    Welcome!
    video

    Andy Lancaster, Head of Learning and Development at CIPD, introduces the course and previews some of the learning from the next five weeks.

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