Skip main navigation

New offer! Get 30% off your first 2 months of Unlimited Monthly. Start your subscription for just £29.99 £19.99. New subscribers only. T&Cs apply

Find out more

Skit: Storyboarding an Epic

Skit: Storyboarding an Epic
All right, so we have our epic story. As Trent the Tech I want to identify a part that needs replacing so that I can figure out my next steps. >> Sounds good. >> All right, so Trent needs to identify the part, and then figure out how to get it. And then his reward is that he figures out what he does next. >> Right. >> So let’s going ahead and story board this. >> Okay. So I think the place to start will probably be that Trent inspects the HVAC, and identifies that it needs a part to replace. >> Okay I’ll go ahead draw this, but do you mind flashing out the details on paper? >> Sure.
>> Okay so, out in the field I remember seeing a few things happened in here. So best case scenario, the port number is actually printed on the actual part. >> Okay. >> And then Trent knows what part he needs.
So if that’s not the case then he might check the reference documentation to see if he can figure it out.
>> Okay, what next? >> So then if he still can’t figure it out, I’ve actually seen him take pictures of the part with his phone. And text them to a colleague to see if he can get some help. >> Okay.
There is that. >> So then assuming that he figures out what part he needs, then he probably wants to know things like price availability, and whether or not there’s a contract with the customer that would require sign off. >> Okay. So price, an the availability, and customer contracts. >> Right. >> So, the logical next step would be to let the customer know about his needs.
All right. Let’s go ahead and flush out some child stories. >> Sounds good.
This article is from the free online

Getting Started with Agile and Design Thinking

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now