Skip main navigation

New offer! Get 30% off one whole year of Unlimited learning. Subscribe for just £249.99 £174.99. New subscribers only. T&Cs apply

Find out more

Approaches and tools to measure and monitor quality of care

Measuring quality can vary in complexity depending on what is being measured. This video provides several different approaches.

Not surprisingly, the approaches to measure quality vary in their complexity, depending on whether you are monitoring a quality assurance process within a health facility, implementing a quality improvement program or if you are trying to include quality within national coverage indicators. It becomes even more difficult when we are trying to measure new aspects of care that haven’t been part of our routine monitoring or evaluation in the past. Take for example the relatively recent focus on respectful maternity care.


How would you measure the level of respectful maternity care in a particular facility? You can review this paper for some different suggestions.

This article is from the free online

Transforming Primary Health Care through Health Systems Strengthening

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now