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Meet the experts: Nicky Birch & Kane Simms

Nicky Birch is Commissioning Executive at BBC in Voice and AI and Kane Simms is a founder of VUX World: a voice technology podcast and consultancy.

We learned in the previous step about this history of conversational interfaces. Here we speak to two current experts working in the field of voice.

In this video you will hear Nicky Birch and Kane Simms define conversational interfaces, describe what makes for a good experience and explain the benefits of using conversational interfaces.

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What kind of conversational interfaces do you interact with in your daily lives? What have your experiences been and do you agree with our experts on the potential benefits of using them?
Share your thoughts with the other learners in the comments section.
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Introduction to Conversational Interfaces

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