Welcome to Week 2!
A short introduction to the topics we will cover in Week 2.
Welcome to Week 2!
This week, we will learn about user research in the context of the UK government. We will learn about agile methods and the history of GOV.UK, showing how user research became a fundamental part of government service design.
We will introduce you to the Service Standard and the Design Principles.
We will also explore the importance of inclusivity and accessibility in research.
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