Ask the expert: Nalini Edwards

Nalini Edwards is a user experience consultant and interface designer, currently based at the Heart n Soul project at the Hub at the Wellcome Collection.

Nalini is working on creating an accessible web survey platform in collaboration with people who have learning disabilities and autism.

In this video, Nalini describes her work on the project and why it is important. She also discusses the kinds of problems her work explores and tries to solve, and whether the terms ‘usability’ and ‘accessibility’ are interchangeable.

Share your experience

Think about your own experience of completing surveys, both online and in other formats.

• What issues and challenges have you experienced when completing surveys?
• How did the design of the survey impact on you?
• How could your experience have been improved?

Share your thoughts with other learners in the Comments section.