Skip main navigation

Empathy

.
Two designers hands with pencils and paper diagrams
© Shutterstock
Why is empathy a foundation for UX design?

User Experience Design differs from other design disciplines by focusing on the user and the relationship of the user with the product. So before we even begin designing anything, we should UNDERSTAND who we are designing for and how we can help.

You are not your user, and your opinions are not representative of the majority. And that is a good thing. That gives you perspective to observe and analyse the problem.

UX can help you understand your user.

© Torrens University
This article is from the free online

Introduction to Digital Transformation: Understand and Manage Digital Transformation in the Workplace

Created by
FutureLearn - Learning For Life

Reach your personal and professional goals

Unlock access to hundreds of expert online courses and degrees from top universities and educators to gain accredited qualifications and professional CV-building certificates.

Join over 18 million learners to launch, switch or build upon your career, all at your own pace, across a wide range of topic areas.

Start Learning now