Skip main navigation

What’s upsetting Harry?

Watch this video to learn more about the different perspectives of older people and those who care for them.
Harry wasn’t happy about going into care even though he was having trouble living by himself. But it hasn’t all been bad news for Harry. For example, while he used to have trouble eating and drinking, his occupational therapist has had some special cups and cutlery made for Harry. She’s also shown the care staff how Harry needs to use them, in case Harry forgets. [Carer] Take your time. You’re doing well. Buoyed by his new sense of independence, Harry wants to go and visit his dog, Jetson– [Carer] Where are you going, Harry? [Harry] I’m going to see my dog. who’s now living with Harry’s old friend and neighbour, Pietro– [Carer] You have to use the walking frame, Harry.
while his daughter, Sarah, is worried that he’ll get lost. [Sarah] Dad, you need to listen to us. Harry is furious. After all, he has travelled the world helping people in crisis, hasn’t he? And he should be able to make his own decisions, shouldn’t he? So what right does Jim, Sarah or anyone else have to stop him from doing what he wants to do, when he wants to do it?

A key feature of partnership-centred care is its focus on bringing together the different perspectives of each partner involved in an older person’s care.

For example, since moving into care, the staff at Harry’s care facility have learnt more about who Harry is, what he enjoys doing and what he finds frustrating.

The staff already knew that Harry had been diagnosed with arthritis and a hearing impairment, but since moving into care, his healthcare team has also identified that Harry has a mild cognitive impairment and is experiencing depression.

Despite this new diagnosis, Harry is determined to exercise his independence, which raises concerns for both his family and healthcare team.

Your task

Watch the video and then comment on the following questions:

  • What are the key issues facing Harry and his carers?
  • What challenges and opportunities does Harry’s situation present?
  • Is it possible to reconcile his wishes with the priorities of his family and healthcare team?
This article is from the free online

Caring for Older People: a Partnership Model

Created by
FutureLearn - Learning For Life

Our purpose is to transform access to education.

We offer a diverse selection of courses from leading universities and cultural institutions from around the world. These are delivered one step at a time, and are accessible on mobile, tablet and desktop, so you can fit learning around your life.

We believe learning should be an enjoyable, social experience, so our courses offer the opportunity to discuss what you’re learning with others as you go, helping you make fresh discoveries and form new ideas.
You can unlock new opportunities with unlimited access to hundreds of online short courses for a year by subscribing to our Unlimited package. Build your knowledge with top universities and organisations.

Learn more about how FutureLearn is transforming access to education