What's upsetting Harry?

A key feature of partnership-centred care is its focus on bringing together the different perspectives of each partner involved in an older person’s care.

For example, since moving into care, the staff at Harry’s care facility have learnt more about who Harry is, what he enjoys doing and what he finds frustrating.

The staff already knew that Harry had been diagnosed with arthritis and a hearing impairment, but since moving into care, his healthcare team has also identified that Harry has a mild cognitive impairment and is experiencing depression.

Despite this new diagnosis, Harry is determined to exercise his independence, which raises concerns for both his family and healthcare team.

Your task

Watch the video and then comment on the following questions:

• What are the key issues facing Harry and his carers?
• What challenges and opportunities does Harry’s situation present?
• Is it possible to reconcile his wishes with the priorities of his family and healthcare team?