Opportunities for process mining in healthcare
- Insights into process flows: e.g. what is the path that 80% of our patients follow? Especially since healthcare processes are partly structured with many exceptions, providing these insights helps to discover the ‘main’ process, and to detect deviations.
- Checking the conformance of the data with set rules and regulations: e.g. do we perform activity A only after we performed test T? How many cases comply with our clinical guideline?
- Insights into the performance and waiting times in processes: e.g. between which activities do patients wait the longest in a given process?
- How resources work within a process: e.g. when are certain resources active, or which resources often hand over work between them?

- What happened?
- Why did it happen?
- What will happen?
- What is the best that can happen?
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