For the interested reader, this article contains pointers to extra videos and literature on the heuristics miner.
Note: this article provides pointers to extra material, beyond this course. Those interested are invited to inspect these resources, but this is not mandatory for the successful completion of this course.
The following scientific papers describe in great detail how the Heuristics miner works:
A.J.M.M. Weijters, W.M.P. van der Aalst, and A.K. Alves de Medeiros. Process Mining with the Heuristics Miner-algorithm. BETA Working Paper Series, WP 166, Eindhoven University of Technology, Eindhoven, 2006.
Weijters, A. J. M. M., and J. T. S. Ribeiro. Flexible heuristics miner (FHM). Computational Intelligence and Data Mining (CIDM), 2011 IEEE Symposium on. IEEE, 2011.