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Case management continuity in COVID-19

Through this short video learners hear a number of suggestions on how to adapt and continue case management services during COVID-19.

As a result of public health preparedness and response measures to COVID-19, the overall risk of violence, exploitation and abuse of children increases while protective factors for many children may decrease.

Child protection case management—including the Best Interest Determination Processin refugee settings—is an essential, life-saving, service that cannot be suspended or stopped. Services must continue for the most urgent or vulnerable open cases as well as for new cases that are generated during the pandemic.

To enable safe case management continuity through all stages of the COVID-19 pandemic, adaptations to standard approaches are required.

Watch this short video where War Child shares how they are supporting teams to prepare for and adapt case management services in different stages of the COVID-19 pandemic to ensure that services can continue across different operational restrictions.

Your Task

Why is case management essential and lifesaving? What impact could suspending case management have on open cases?

Has your organization shared guidance for case management continuity in COVID-19? How does it reflect or differ from adaptation measures introduced in the video?

Share your thoughts in the discussion thread below.

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Protecting Children during Infectious Disease Outbreaks

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FutureLearn - Learning For Life

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