What Do We Mean by Remote Management?

Strong programme management is important for effective service delivery in child protection in humanitarian action.

Access constraints, infection risks and travel restrictions have required both international and national humanitarian actors to think about adapting existing programme management models.

Many organisations are establishing or scaling up remote humanitarian management and programming practices, including monitoring, in response to the global COVID-19 pandemic.

For both international and national organizations and agencies engaged in child protection work, remote management involves:

• Increased devolution of responsibility and decision-making to the local level, including to: staff deployed at the local level, local and national partners and organizations, and/or community members and structures such as local child protection committees and key community focal points.

• Retained responsibility for some management functions by the country, regional or head office where appropriate.

• Increased use of remote methods (e.g. consultations via phone or internet), including for case management and monitoring, as required by the public health measures in place. This applies for both national organizations and partners at the community level and international agencies and their national and community-level partners.