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Priority Actions for the Safety and Well-being of the Social Service Workforce

Learners explore key priority actions and relevant responsible actors to ensure the safety and well-being of the social service workforce.

Table presented on page 4 of Social Service Workforce Safety and Wellbeing During the COVID-19 Response: Recommended Actions. Recommended priority actions for the safety and wellbeing of the social service workforce. Stay informed and constantly monitor for updates to inform on the virus and mitigation measures, health and safety measures and national and local laws related to the virus (Government, Employers of SSW, Supervisor, SSW). Advocate for: designation of social service workers as essential service providers and provision of adequate funding for salaries, supportive technology, protective gear, and training (Government, Employers of SSW). Assess health risks and ethical implications of social service interventions (Government, Employers of SSW, Supervisor, SSW). Determine which cases can be supported remotely (Supervisor, SSW). Develop and implement remote models of service provision (Government, Employers of SSW, Supervisor, SSW). Train social service workers (Government, Employers of SSW, Supervisor). Conduct regular remote supervision meetings (Government, Employers of SSW, Supervisor). Develop and implement well being action plans (Government, Employers of SSW, Supervisor, SSW).

Your Task

  • What protective actions have been put in place for frontline workers in your context?

  • How can team leads support the well-being of their teams?

  • Is there something additional that you might consider implementing in terms of worker well-being moving forward?

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Protecting Children during COVID-19 and other Infectious Disease Outbreaks

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