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Case Studies on Good Practice in Remote Capacity Building

Consider and reflect on the experience of other practitioners in adapting and implementing remote capacity building.

Read the case studies below to explore how other organizations have adapted capacity-building initiatives for continuation during IDOs such as COVID-19.

Case Study 1: Save the Children India

Description of Capacity Building Need and Context

  • Before the COVID-19 outbreak, Save the Children India was scheduled to conduct capacity-building training initiatives on Child Protection in Emergencies (CPiE) for partners and Save the Children India front-line staff.
  • The recurring training series is important from a preparedness perspective as it supports local partners and Save the Children India staff to respond to crises as they emerge and unfold, taking into account protection outcomes for children.
  • As it became evident that access would be a challenge for a prolonged period of time, Save the Children decided to proceed by adapting the training series to deliver it through a video series.

Capacity-Building Adaptation

Save the Children decided that the video series needed to be very simple. Six topics were selected based on their relevance to the context and consultation with field teams:

1) Introduction to CPiE

2) CPiE Rapid Needs Assessment

3) Child Protection in Humanitarian Action Mainstreaming and Integration

4) Child Protection System Strengthening in India

5) Mental Health and Psychosocial Support (MHPSS) and Psychosocial First Aid

6) Coordination in Humanitarian Action

  • Save the Children India developed the script for each of the six videos, and a technical agency was hired to develop the animated videos.
  • Each video is five to six minutes in length and recorded in English and Hindi.
  • The video animation cost for all six videos amounted to about 9000 USD.
  • Videos were made available on the Save the Children India website, internal Save the Children networks, and through a more compact version developed to be circulated via WhatsApp and other social media or through an external hard drive.

The six videos do not replace the full training, but they will continue to be used as a “ready-to-go” tool for refresher training and orientations in the wake of new emergencies.

Case Study 2: Inter-agency Network for Education in Emergencies

Description of Capacity-Building Need and Context

  • The “INEE Minimum Standards for Education: Preparedness, Response, and Recovery” is the global framework for delivering quality education in emergencies (EiE).
  • In an effort to continue supporting EiE actors’ use of the standards during COVID-19, INEE decided to adapt the training for remote delivery and offer the training via Zoom.
  • Participants develop knowledge and understanding of the INEE Minimum Standards and their purpose, while also developing skills to adapt and apply the standards in EiE program design, implementation, and monitoring.

Capacity-Building Adaptation

  • INEE chose the Zoom platform for the training, as it is a commonly used platform and allows for a high level of interactivity.
  • INEE sent surveys to see how many members would be interested and available to participate in the first pilot training sessions. More than 400 members expressed interest in the pilot session alone.
  • How does the training work? The training is facilitated by two experienced EiE practitioners and hosted on Zoom for four hours each day over three consecutive days (12 hours total).
  • A steady internet connection and access to a device with a camera is required. Google Jamboard and Google Docs are also used to support collaborative working during the training.
  • The training is participatory and interactive, with participants expected to collaborate in group work, work on real-life case studies and share their own experiences and perspectives.
  • After the training, participants develop a short case study to demonstrate how they are applying their new knowledge in their work. Upon successful completion of the post-training task, a certificate is awarded.

Your Task

Would you like to delve deeper into adaptations for remote capacity building during IDOs such as COVID-19?

  • You can find more Capacity-Building Adaptations during COVID-19 Case Studies here
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Protecting Children during COVID-19 and other Infectious Disease Outbreaks

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